Manager, Enterprise Implementations

New York, New York, United States

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$200,000 – $240,000Compensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, Enterprise SoftwareIndustries

Requirements

Candidates must have a minimum of 5 years of quota-carrying sales or customer success experience with a proven track record of exceeding goals. Additionally, a minimum of 5 years of experience building and leading sales or customer success teams is required. Experience in fast-paced GTM environments, ideally in SaaS companies, and proficiency in data analytics tools such as Salesforce, Looker, and Excel are essential. Strong communication, collaboration, and influencing skills are necessary, along with the ability to articulate technical product and financial value points to customers, including executives.

Responsibilities

The Manager of Enterprise Implementations will manage a team of 5-7 Customer Success Managers to ensure effective onboarding and product activation for complex customers. They will oversee daily activities and quota performance management, codify and refine implementation packages, and develop best practice playbooks. The manager will also execute career development plans for direct reports, act as a voice of the customer, build Salesforce dashboards for monitoring success, report on team performance to senior leadership, and represent the Customer Success team across departments.

Skills

Implementation Management

Customer Success

Leadership

Coaching

Mentoring

Strategic Thinking

Stakeholder Management

Communication

Problem-Solving

Process Improvement

Ramp

Corporate card and spend management platform

About Ramp

Ramp provides a corporate card and spend management platform that helps businesses track expenses and save money. The platform allows finance teams to manage corporate cards, expense reports, and bill payments in one place, and it integrates with tools like Slack for added convenience. Ramp serves a wide range of clients, from large enterprises to creative agencies, and aims to reduce overall expenses through its comprehensive financial tools. Unlike competitors such as Amex and Brex, Ramp generates revenue through interchange fees on card transactions and subscription fees for advanced features. The company's goal is to streamline financial operations for businesses and help them achieve significant cost savings.

New York City, New YorkHeadquarters

2019Year Founded

$1,096.3MTotal Funding

SERIES_DCompany Stage

Fintech, Financial ServicesIndustries

1,001-5,000Employees

Benefits

Competitive salaries: You never have to wonder how your pay compares. Our generous comp reflects our belief that you’ll take Ramp to the next level.

Comprehensive health plans: US-based employees get full medical, dental, and vision insurance coverage. Everyone gets a monthly stipend for personal wellness.

Professional development: Take advantage of our annual education stipends to stay on top of your personal growth.

Unlimited PTO: Flexible vacation days give you the time to step away, unwind, and recharge.

Risks

Increased competition from fintech startups could challenge Ramp's market position.

Economic downturns may reduce business spending, affecting Ramp's revenue streams.

The volatile travel industry poses risks to Ramp's new travel booking services.

Differentiation

Ramp integrates with popular tools like Slack and Workday for seamless financial operations.

The platform offers advanced accounting automations, reducing manual work for finance teams.

Ramp's use of stablecoins and modern financial instruments sets it apart from competitors.

Upsides

Ramp's integration with Workday enhances real-time data syncing and accounting automation.

The partnership with Priceline expands Ramp's services into the growing business travel sector.

Ramp's recent $750 million funding boosts its capacity for innovation and market expansion.

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