Sr. Employee Relations Manager
Thermo Fisher ScientificSalary not specified
Full Time
Senior (5 to 8 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Banking, Financial ServicesIndustries
Requirements
- Undergraduate degree or diploma in Human Resource management or a related field
- 5+ years of Human Resources experience
- Exceptional communication skills, both verbal and written
- Human Resource designation or working towards (CHRP, CHRL)
- Strong time management skills and ability to manage a large caseload
- Able to deal with highly confidential information discreetly
- Preferred Qualifications
- Graduate degree in a related field (humanities, HR, law etc.)
- 5+ years of Employee Relations experience (case management)
- Experience in conflict resolution, mediation, etc
- Ability to present data in a meaningful and compelling way
- Knowledge of Provincial and Federal Employment Law and experience in an Employee Relations advisory role distinctly preferred
- Experience of people management issues
- 5+ years of experience working in a team environment and collaborating with multiple stakeholders
Responsibilities
- Case work including accommodations, conflict resolution, and performance management
- Providing coaching and support to both managers and associates in difficult situations
- Supporting our managers throughout the employee lifecycle, including recruitment, active employment and termination
- Partnering with the line of business HR Business Partners to enhance people leader capabilities
- Leading various strategic initiatives, including developing new training programs and streamlining workflow across the HR team
- Ensuring the Employee Relations team is well managed, which includes taking initiative on areas of improvement, ensuring legal compliance at all levels and keeping a pulse on our top risks
- Reviewing departmental case data to identify trends and recommend action plans for business units to implement
- Partnering with our investigations team as they investigate allegations of discrimination/harassment, and provide recommendations to business leaders
- Partnering with the Ethics and Investigations Team based out of the U.S. for conflicts of interest and other related matters
- Partnering with our international partners in the U.S., the U.K. and the Philippines’ Employee Relations Team for continuous learning, share best practices and improve our Canadian processes and practices
- Acting as role model and champion for Capital One values
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What are the basic qualifications for the Manager, Employee Relations role?
Candidates need an undergraduate degree or diploma in Human Resource management or a related field, 5+ years of Human Resources experience, exceptional communication skills both verbal and written, and a Human Resource designation or working towards it (CHRP, CHRL).
Is this a remote position or does it require office work?
This information is not specified in the job description.
What is the salary or compensation for this role?
This information is not specified in the job description.
What is the team like for this Employee Relations Manager position?
It is a small, dynamic team with a broad mandate that values passion and initiative, and continually seeks innovative ways to better serve associates and business leaders.
Does the Manager, Employee Relations role involve managing a team?
No, it is an individual contributor role with no direct reports.
Capital One
Offers diverse financial products and services
About Capital One
Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.
McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees
Benefits
Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program
Risks
Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.
Differentiation
Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.
Upsides
Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.
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