Manager, Employee Relations at Comcast

Philadelphia, Pennsylvania, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Media, Technology, TelecommunicationsIndustries

Requirements

Experience working with large employers with geographically and functionally diverse workforces
Exceptional verbal and written communication, presentation and interpersonal skills
Strong organizational skills, follow through and demonstrated leadership
Ability to work effectively in a matrixed and fast-paced environment
Self-motivated and able to work independently with minimal supervision
Team-oriented and works well in a collaborative environment
Consistent exercise of independent judgment and discretion in matters of significance
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary

Responsibilities

Oversees and conducts internal investigations of employee relations concerns, including complaints of discrimination, harassment, retaliation and other work-related concerns
Provides guidance for investigators on investigation strategy and recommended outcomes
Utilizes case management system to ensure proper management and oversight of investigations
Provides and manages periodic investigation reporting to relevant senior stakeholders
Designs and conducts employee trainings, including investigation and policy trainings
Collaborates with Comcast’s Legal Compliance and Security groups to coordinate investigative functions
Facilitates employment claims through Comcast’s alternative dispute resolution program
Evaluates and processes background check waiver requests, ensuring compliance with company policy and legal standards
Serves as the primary compliance resource for escalated cases involving candidates with pending pre-employment background checks
Partners with the labor relations and employee engagement teams to develop positive and proactive employee initiatives as needed
Reviews employee communications, including those related to compensation, performance management, Employee Resource Groups, and other communications, with an employee relations and HR compliance lens
Other duties and responsibilities as assigned

Skills

Key technologies and capabilities for this role

HR InvestigationsEmployee RelationsDiscrimination ComplaintsHarassment InvestigationsRetaliation InvestigationsCase Management SystemsBackground Check ComplianceMotor Vehicle Record MonitoringAlternative Dispute ResolutionHR ComplianceInvestigation TrainingPolicy Training

Questions & Answers

Common questions about this position

What are the core responsibilities of the Manager, Employee Relations role?

The role involves overseeing internal investigations of employee relations concerns like discrimination and harassment, providing guidance on investigation strategies, utilizing case management systems, designing trainings, and ensuring compliance with background checks and HR policies.

Is this a remote position or does it require office presence?

This information is not specified in the job description.

What is the salary or compensation for this position?

This information is not specified in the job description.

What does Comcast's company culture emphasize?

Comcast emphasizes passion for teamwork, innovation in media and technology, and creating career opportunities through remarkable people who drive cutting-edge products for millions of customers.

What makes a strong candidate for this Manager, Employee Relations role?

Strong candidates should have experience in HR investigations, compliance with background checks, counseling business leaders on employee issues, and the ability to exercise independent judgment in significant matters.

Comcast

Comcast Corporation is a global media and technology company.

About Comcast

Philadelphia, PennsylvaniaHeadquarters

1963Year Founded

$42.3MTotal Funding

IPOCompany Stage

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Paid Vacation

Paid Parental Leave

Tuition Reimbursement

Unlimited Paid Time Off

Risks

Competition from streaming services impacts Comcast's traditional cable TV business.

5G technology enables new competitors in the broadband market, threatening Comcast's market share.

Consumer scrutiny of data caps and pricing could lead to reputational damage.

Differentiation

Comcast's acquisition of Nitel enhances its managed services offerings in the enterprise sector.

Comcast's digital equity grants highlight its commitment to corporate social responsibility.

Comcast's involvement in rural broadband initiatives opens new markets and customer bases.

Upsides

Comcast's $150M investment in Rio Rancho boosts internet speed and connectivity.

Transform Wealth LLC's investment indicates confidence in Comcast's financial health.

Comcast's expansion efforts could lead to increased customer satisfaction and retention.

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