Manager, Digital Analytics at CVS Health

Wellesley, Massachusetts, United States

CVS Health Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Digital AnalyticsIndustries

Requirements

  • 3+ years of experience in conducting highly quantitative analytics
  • 2+ years of experience in SQL or web analytics tools such as Adobe or Google Analytics with an understanding of data warehouse architecture
  • Bachelor's Degree required (Master's degree preferred)

Responsibilities

  • Provide proactive insights to leadership pertaining to product performance and recommend areas for improvement (30%)
  • Define KPIs and measurement approach for an upcoming feature release in consultation with product owners (15%)
  • Quantify impact of customer pain points identified by customer feedback in partnership with customer experience management and drive improvement of experience (20%)
  • Creating/maintaining dashboards which enable monitoring of in-market customer or patient experiences (20%)
  • Managing approx. 1-2 analysts within the team (15%)

Skills

SQL
Adobe Analytics
Google Analytics
Tableau
data warehouse architecture
digital click stream data
web analytics
mobile analytics
dashboards
KPIs

CVS Health

Comprehensive pharmacy and healthcare services

About CVS Health

CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.

Woonsocket, Rhode IslandHeadquarters
1963Year Founded
DEBTCompany Stage
Healthcare, Consumer GoodsIndustries
10,001+Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k) Retirement Plan
Company Equity
Wellness Program
Professional Development Budget
Paid Vacation
Paid Holidays

Risks

Legal challenges related to opioid prescriptions could harm CVS's reputation and finances.
The DOJ's intervention in a whistleblower lawsuit may increase legal costs for CVS.
The Horizon Organic Milk recall exposes potential vulnerabilities in CVS's supply chain.

Differentiation

CVS Health operates over 9,600 retail pharmacies and 1,100 walk-in clinics nationwide.
The company integrates pharmacy benefits management with specialty pharmacy services for comprehensive care.
CVS Health offers tailored medication plans through personalized medicine and pharmacogenomics.

Upsides

Expansion of telehealth services allows CVS to reach more patients remotely.
Increased consumer interest in wellness boosts demand for CVS's health-related products.
The trend towards value-based care aligns with CVS's integrated healthcare approach.

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