Manager, Data Science - GenAI Digital Assistant at Capital One

San Jose, California, United States

Capital One Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, Data TechnologyIndustries

Requirements

Candidates must possess a Bachelor's degree in a quantitative field such as Statistics, Economics, Operations Research, Analytics, Mathematics, or Computer Science, along with 6 years of experience in data analytics. A Master's degree in a quantitative field is also acceptable. The ideal candidate is innovative, creative, a leader, technically proficient in AI/ML development with experience in NLP and LLM tuning, and influential in driving GenAI adoption.

Responsibilities

The Manager, Data Science will lead research and development in Generative AI (GenAI) to enhance conversational AI capabilities and build scalable digital assistant solutions. Responsibilities include fine-tuning advanced Large Language Models (LLMs) for domain-specific applications, optimizing inference, and developing multi-agentic workflows. The role involves partnering with cross-functional teams to deliver AI-powered products, leveraging technologies like Python, AWS, Pyspark, LangChain, and HuggingFace Transformers, and translating complex AI/ML research into tangible business outcomes to improve customer experience through intelligent digital assistance.

Skills

Generative AI
Machine Learning
Large Language Models
LLMs
Conversational AI
Software Engineering
Data Science
Research & Development
Multi-agentic workflows
Inference Optimization

Capital One

Offers diverse financial products and services

About Capital One

Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.

McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program

Risks

Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.

Differentiation

Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.

Upsides

Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.

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