Manager, Creative Operations at Wonder

New York, New York, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Food Tech, TechnologyIndustries

Requirements

5-7+ years of experience working in marketing and/or creative project management capacity
Ability to proactively identify opportunities for process improvements and propose solutions
Ability to succinctly communicate both verbally and in writing, providing clear direction on processes and projects
Ability to manage multiple projects at once
Experience with creative assets and production across all channels
Experience working with Creative teams within an agency or in-house team
Experience building workflows in project management tools like monday.com

Responsibilities

Optimizing the briefing and project kickoff process between cross-functional teams and the creative team
Planning and structuring work based on business priorities using monday.com
Working with Creative leads to plan and manage team resourcing and workload
Monitoring timelines to ensure efficient, on-time delivery of work, assessing and addressing any issues or concerns that may delay the project
Reassigning or rescheduling tasks to balance workload in the team, as needed
Acting as project management lead on projects independently and with meticulous attention to detail
Partnering closely with cross-functional leadership to assure creative projects are delivered on time and on budget
Maintaining knowledge of key marketing and creative initiatives and reporting on their status at any point in time
Facilitating and communicating learnings from project retrospectives
Working with all cross-functional teams to gather best practices from different stakeholders so processes are constantly optimized
Collaborating with cross-functional leadership to align on project prioritization
Championing clear and frequent inter-departmental communications
Evaluating and facilitating training sessions on new marketing and project management software solutions to improve and optimize team performance
Supporting in departmental budgeting, actuals reporting, and vendor management
Evaluating new marketing and project management software solutions to improve and optimize team performance
Partnering with Marketing to manage the calendar and ensure appropriate planning
Building an atmosphere of collaboration, building bridges between people and teams, leaning into and resolving conflicts when needed
Owning and driving communications to keep the team informed and motivated
Managing relationships with third-party agencies and freelancers and facilitating these collaborations
Planning and managing activities and initiatives to support a healthy creative culture

Skills

monday.com

Project Management

Resource Planning

Workload Balancing

Timeline Management

Cross-Functional Collaboration

Creative Operations

Wonder

Curated multi-restaurant meal delivery service

About Wonder

This company excels in the food delivery industry by offering a distinctive approach that allows customers to enjoy a curated selection of meals from top chefs and restaurants, all through a single delivery. Its commitment to enhancing dining convenience through advanced on-site cooking technology and efficient delivery systems positions it as a leader in its sector. Working here, one would be part of a team that values streamlined service delivery and culinary excellence, making it an attractive employer for those passionate about food technology and customer satisfaction.

New York City, New YorkHeadquarters

2018Year Founded

$1,507.7MTotal Funding

LATE_VCCompany Stage

Consumer Software, Design, EducationIndustries

1,001-5,000Employees

Benefits

Competitive Salary Package

Equity and 401K matching

Medical Plan

Dental Plan

Vision Plan

Risks

Increased competition from Uber Eats and DoorDash could impact Wonder's market share.

Integration challenges from Grubhub acquisition may affect service quality and efficiency.

Rising fuel costs could increase operational expenses for Wonder's truck-based model.

Differentiation

Wonder operates truck-based restaurants, ensuring fresh, on-site food preparation.

Wonder's acquisition of Grubhub expands its market presence and delivery capabilities.

Partnerships with local farms enhance food quality and appeal to health-conscious consumers.

Upsides

Wonder raised $950M in Series C funding, boosting its growth potential.

Integration of AI for route optimization can reduce costs and improve delivery times.

The trend of ghost kitchens allows Wonder to expand menu offerings without physical space.

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