Manager, Client Administration at T. Rowe Price

Owings Mills, Maryland, United States

T. Rowe Price Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Asset Management, Financial ServicesIndustries

Requirements

  • Bachelor's degree or the equivalent combination of education and relevant experience
  • 5+ years of total relevant work experience

Responsibilities

  • Fosters a culture of strong accountability while ensuring the team consistently follows established operational and administrative processes
  • Analyzes trends and recommends process enhancements to improve team performance
  • Acts as an escalation point for complex problems that less experienced resources cannot solve
  • Provides input into decision-making processes
  • Communicates with clients and prospects to support their operational and administrative needs and ensure high client satisfaction
  • Partners alongside service teams, including relationship managers, to engage clients on proactive plan reviews, issue remediation and ongoing service
  • Tracks and reports on team deliverables
  • Coaches and guides assigned staff to improve the execution of security and business continuity activities and achievement of goals
  • Manages staff development and talent management processes
  • Coaches and counsels staff as well as determine staffing and compensation recommendations, and participates in hiring and termination decisions
  • Provides subject matter expertise and leadership support for business initiatives
  • Drives adoption and execution of business initiatives

Skills

Retirement Plan Management
Client Relations
Operational Processes
Process Improvement
Team Management
Escalation Handling
Client Communication
Plan Reviews

T. Rowe Price

Global asset management and investment advisory services

About T. Rowe Price

T. Rowe Price provides investment advisory services and retirement solutions to individual investors, financial intermediaries, and institutions. The firm employs a disciplined investment approach supported by extensive research to deliver long-term value. It generates revenue mainly through management fees based on the assets it manages, which amounted to $1.569 trillion as of June 30, 2024. T. Rowe Price serves a wide range of clients, including individual investors, retirement plan sponsors, and institutional investors like endowments and foundations. Its global reach and experienced investment teams enable the firm to offer various investment strategies and products, helping clients achieve their financial goals.

Baltimore, MarylandHeadquarters
1937Year Founded
$78,115.8MTotal Funding
IPOCompany Stage
Quantitative Finance, Financial ServicesIndustries
10,001+Employees

Benefits

Paid Volunteer Time
Parental Leave
Learning & Growth Resources
Matching Charitable Gifts
Health Care Benefits
Generous Retirement Plan

Risks

Increased competition from AI-powered platforms challenges T. Rowe Price's traditional strategies.
Departure of key personnel may impact T. Rowe Price's wealth management capabilities.
High valuations of AI startups could divert capital from traditional asset management firms.

Differentiation

T. Rowe Price offers a comprehensive range of investment strategies across various asset classes.
The firm emphasizes long-term value through disciplined investment and extensive research capabilities.
T. Rowe Price's global reach and diverse client base enhance its market position.

Upsides

Growing interest in AI-driven investment strategies presents new opportunities for T. Rowe Price.
The rise of quantum technology aligns with T. Rowe Price's focus on tech startups.
Collaboration trends in biotech offer potential investment opportunities in genetic medicine.

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