Manager, Client Administration at T. Rowe Price

Owings Mills, Maryland, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Asset Management, Financial ServicesIndustries

Requirements

Bachelor's degree or the equivalent combination of education and relevant experience
5+ years of total relevant work experience

Responsibilities

Fosters a culture of strong accountability while ensuring the team consistently follows established operational and administrative processes
Analyzes trends and recommends process enhancements to improve team performance
Acts as an escalation point for complex problems that less experienced resources cannot solve
Provides input into decision-making processes
Communicates with clients and prospects to support their operational and administrative needs and ensure high client satisfaction
Partners alongside service teams, including relationship managers, to engage clients on proactive plan reviews, issue remediation and ongoing service
Tracks and reports on team deliverables
Coaches and guides assigned staff to improve the execution of security and business continuity activities and achievement of goals
Manages staff development and talent management processes
Coaches and counsels staff as well as determine staffing and compensation recommendations, and participates in hiring and termination decisions
Provides subject matter expertise and leadership support for business initiatives
Drives adoption and execution of business initiatives

Skills

Key technologies and capabilities for this role

Retirement Plan ManagementClient RelationsOperational ProcessesProcess ImprovementTeam ManagementEscalation HandlingClient CommunicationPlan Reviews

Questions & Answers

Common questions about this position

What qualifications are required for the Manager, Client Administration role?

A Bachelor's degree or equivalent combination of education and relevant experience, plus 5+ years of total relevant work experience are required.

What preferred qualifications are mentioned for this position?

Preferred qualifications include ASPPA Credentials such as QKA, QPA, etc., or certificates such as RPF or similar, foundational retirement plan knowledge, account management experience, and project management experience.

What is the salary or compensation for this role?

This information is not specified in the job description.

What is the work flexibility or location policy for this position?

This information is not specified in the job description.

What does the company culture look like at T. Rowe Price?

The culture is collaborative, respects and values differences, and features colleagues who share a spirit of generosity.

T. Rowe Price

Global asset management and investment advisory services

About T. Rowe Price

T. Rowe Price provides investment advisory services and retirement solutions to individual investors, financial intermediaries, and institutions. The firm employs a disciplined investment approach supported by extensive research to deliver long-term value. It generates revenue mainly through management fees based on the assets it manages, which amounted to $1.569 trillion as of June 30, 2024. T. Rowe Price serves a wide range of clients, including individual investors, retirement plan sponsors, and institutional investors like endowments and foundations. Its global reach and experienced investment teams enable the firm to offer various investment strategies and products, helping clients achieve their financial goals.

Baltimore, MarylandHeadquarters

1937Year Founded

$78,115.8MTotal Funding

IPOCompany Stage

Quantitative Finance, Financial ServicesIndustries

10,001+Employees

Benefits

Paid Volunteer Time

Parental Leave

Learning & Growth Resources

Matching Charitable Gifts

Health Care Benefits

Generous Retirement Plan

Risks

Increased competition from AI-powered platforms challenges T. Rowe Price's traditional strategies.

Departure of key personnel may impact T. Rowe Price's wealth management capabilities.

High valuations of AI startups could divert capital from traditional asset management firms.

Differentiation

T. Rowe Price offers a comprehensive range of investment strategies across various asset classes.

The firm emphasizes long-term value through disciplined investment and extensive research capabilities.

T. Rowe Price's global reach and diverse client base enhance its market position.

Upsides

Growing interest in AI-driven investment strategies presents new opportunities for T. Rowe Price.

The rise of quantum technology aligns with T. Rowe Price's focus on tech startups.

Collaboration trends in biotech offer potential investment opportunities in genetic medicine.

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