[Remote] Resident Account Administrator at Asset Living

Remote

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Real Estate, Property ManagementIndustries

Requirements

Conduct all business according to the company’s policies and procedures, the Fair Housing Act, the ADA, the Fair Credit Reporting Act, and all other Federal, State, and Local laws pertaining to Multifamily Housing
Fully implement and enforce all policies and procedures outlined in the Company's Policy and Procedures Manual
Remote work capability

Responsibilities

Assist multiple communities with all duties outlined in the job description
Handle all bookkeeping, accurate reporting of deposits, vacancies, and income/delinquent balances
Manage all current and past resident communication regarding delinquency, Deposit Accounting, and dispossessory proceedings for all assigned properties
Report to the Senior Portfolio Director; receive directives from the Regional Director or Corporate Support Team when assisting specific properties
Conduct weekly and monthly property audits as determined by the Senior Portfolio Director and EVP
Assist associated communities with delinquency and in-house collections efforts
Assist onsite teams in ensuring small balance reminders are sent regularly
Maintain accurate resident records and update the Portfolio Collections Specialist weekly on rents collected, delinquent rents outstanding, and eviction status
Ensure proper and timely completion of deposit accounting
Ensure accurate and timely completion of closeout, including a mid-month pre-close review
Prepare all notices such as late rent letters, notices to cure or surrender, and return payment
Ensure timely completion of monthly dispossessory and eviction filings
Coordinate with the onsite team on all move-out and dispossessory unit walks

Skills

Key technologies and capabilities for this role

account administrationproperty managementreal estate administrationclient relationsadministrative support

Asset Living

Third-party property management for housing

About Asset Living

Asset Living specializes in managing various types of residential properties, including multi-family housing, campus housing, and affordable housing throughout the United States. The company provides a wide range of property management services, which encompass daily operations, maintenance, leasing, marketing, and financial management. This comprehensive approach helps property owners enhance their investments and achieve high occupancy rates. Unlike many competitors, Asset Living has a strong focus on diverse housing segments, allowing them to cater to different community needs effectively. With over 35 years of experience and a reputation for reliability, Asset Living aims to create thriving communities while delivering exceptional value to clients.

Houston, TexasHeadquarters

1986Year Founded

GROWTH_EQUITY_VCCompany Stage

Real EstateIndustries

501-1,000Employees

Risks

Rising interest rates may reduce demand for multi-family and affordable housing management.

Remote work trends could decrease demand for student housing management services.

Prefabricated construction trends may disrupt traditional property management models.

Differentiation

Asset Living is ranked No. 1 in student housing management for 14 years.

The company manages a diverse portfolio, including multi-family, student, and affordable housing.

Asset Living offers comprehensive property management services, enhancing client investment returns.

Upsides

Asset Living achieved a 95% occupancy rate in student housing, surpassing industry averages.

The company has a strong national presence, managing 100,000 units and 133,500 beds.

Asset Living's fundraising efforts align with social causes, enhancing its community reputation.

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