Chief of Staff
DeepgramSalary not specified
Full Time
Expert & Leadership (9+ years)
Manager, Chief of Staff - Capital One Software (Remote) at Capital One
Richmond, Virginia, United States
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, Technology, SoftwareIndustries
Requirements
- Bachelor’s Degree or Military experience
- At least 5 Years of Project Management experience
- Comfortable with technology and able to translate technical concepts into business value
- Skilled at navigating multiple domains with a growth mindset
- Exceptional communicator, capable of building positive relationships and influencing stakeholders
- Proven track record in problem solving, establishing frameworks, designing and managing complex, dynamic project plans, adapting to changing requirements/priorities, and executing effective risk mitigation
Responsibilities
- Streamline operations within the Software division by identifying, prioritizing, and resolving bottlenecks
- Lead efforts to adapt and optimize existing processes for a SaaS business model, ensuring sustainable and scalable solutions
- Actively identify, evaluate, and diagnose processes hindering Software division efficiency, using intellectual curiosity and collaboration, and document practical, data-driven solution proposals
- Define clear problem statements and develop comprehensive solution strategies to resolve legacy process bottlenecks and operational challenges
- Ensure all implemented solutions are sustainable, scalable, and support future organizational growth
- Collaborate and communicate effectively with stakeholders across all levels (Software, Enterprise, Go-To-Market, Product, Tech, Operations) to secure buy-in, manage expectations, and influence project outcomes
- Navigate cross-functional domains with a growth mindset, continuously learning new technologies to offer strategic insights and drive project delivery
- Lead comprehensive problem-solving efforts for additional needs or challenges encountered throughout the project lifecycle
- Manage complex business programs and establish effective frameworks for success
- Work with key stakeholders across the company
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
Is this position remote?
Yes, this is a remote position as indicated by the job title.
What is the salary range for this role?
This information is not specified in the job description.
What key skills are required for the Manager, Chief of Staff role?
Key skills include comfort with technology and ability to translate technical concepts into business value, navigating multiple domains with a growth mindset, exceptional communication, building relationships, influencing stakeholders, intellectual curiosity, and collaboration.
What is the company culture like at Capital One Software?
The culture involves working alongside smart and passionate people, excelling and leading in a challenging environment at the forefront of major transformations.
What makes a strong candidate for this Chief of Staff position?
Strong candidates are comfortable with technology, can translate technical concepts to business value, have a growth mindset, are exceptional communicators who build relationships and influence stakeholders, and demonstrate intellectual curiosity and collaboration to streamline operations.
Capital One
Offers diverse financial products and services
About Capital One
Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.
McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees
Benefits
Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program
Risks
Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.
Differentiation
Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.
Upsides
Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.
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