Manager 1, Technical Product Sales Support - Sales Engineering at Comcast

Houston, Texas, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, Media, TechnologyIndustries

Requirements

Bachelor's Degree (preferred)
Leadership Management skills
Pre-Sales Engineering expertise
Strategic Approach

Responsibilities

Lead, coach, and develop the Client/Sales Engineering teams selling Comcast High Capacity Ethernet Networks, Internet, Video, and Advanced Voice based services to Enterprise/Metro E, Mid-Market, and National Accounts
Manage a team including exempt and non-exempt employees and provide subject matter guidance
Develop processes and procedures to drive department efficiencies and improve sales effectiveness while reducing cycle time
Assist in development and meeting of departmental budget
Act as a subject matter expert for all Comcast Business Services products and services
Facilitate collaboration between the sales engineering team, National Engineering, and Technical Operations (NETO)
Manage external equipment vendor relationships to elevate the knowledge base of field technical teams
Stay abreast of competitive landscape and emerging technologies to position Comcast in the marketplace
Exercise independent judgment and discretion in matters of significance
Maintain regular, consistent, and punctual attendance; work nights, weekends, variable schedules, and overtime as necessary
Perform other duties as assigned
Understand and apply Operating Principles; own the customer experience; be enthusiastic learners and advocates of technology, products, and services; win as a team; participate in the Net Promoter System; drive results and growth; support inclusion; do what's right for stakeholders

Skills

Key technologies and capabilities for this role

Sales EngineeringEthernet NetworksHigh Capacity NetworksInternet ServicesVideo ServicesAdvanced VoiceTeam LeadershipProcess DevelopmentTechnical SalesVendor ManagementCompetitive AnalysisEmerging Technologies

Questions & Answers

Common questions about this position

What are the main responsibilities of this role?

The role involves leading and coaching the Client/Sales Engineering teams to sell Comcast Business services, developing processes to improve sales effectiveness, acting as a subject matter expert on products, facilitating collaboration with other teams, and managing vendor relationships.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What salary or compensation is offered for this position?

This information is not specified in the job description.

What is the company culture like at Comcast?

Comcast emphasizes passion for teamwork, owning the customer experience, continuous learning about technology and products, winning as a team by collaborating and being open to new ideas, and supporting a culture of inclusion.

What skills or experience make a strong candidate for this role?

Strong candidates should have leadership experience managing sales engineering teams, deep expertise in Comcast Business services like Ethernet Networks, Internet, Video, and Voice, ability to develop sales processes, and knowledge of competitive technologies.

Comcast

Comcast Corporation is a global media and technology company.

About Comcast

Philadelphia, PennsylvaniaHeadquarters

1963Year Founded

$42.3MTotal Funding

IPOCompany Stage

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Paid Vacation

Paid Parental Leave

Tuition Reimbursement

Unlimited Paid Time Off

Risks

Competition from streaming services impacts Comcast's traditional cable TV business.

5G technology enables new competitors in the broadband market, threatening Comcast's market share.

Consumer scrutiny of data caps and pricing could lead to reputational damage.

Differentiation

Comcast's acquisition of Nitel enhances its managed services offerings in the enterprise sector.

Comcast's digital equity grants highlight its commitment to corporate social responsibility.

Comcast's involvement in rural broadband initiatives opens new markets and customer bases.

Upsides

Comcast's $150M investment in Rio Rancho boosts internet speed and connectivity.

Transform Wealth LLC's investment indicates confidence in Comcast's financial health.

Comcast's expansion efforts could lead to increased customer satisfaction and retention.

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