Consultant - Expert Services
RegrelloSalary not specified
- Full Time
- Junior (1 to 2 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Biotechnology, Enterprise SoftwareIndustries
Requirements
Candidates should possess experience with configuring or supporting content management software, customer service or consulting experience, and the ability to quickly understand client requirements and needs. They should also have experience fulfilling customer needs and managing expectations, along with excellent verbal and written communication skills and a proven ability to work remotely and independently. A Bachelor’s degree or equivalent relevant experience is required, and experience with Veeva Vault, OpenText, Documentum/EMC, Liquent, and/or Next Docs is considered a nice to have.
Responsibilities
The Managed Services Consultant will provide post-go-live administrative support for multiple clients, including configuration of users and groups, document types, properties, lifecycles and workflows, picklists, notifications, and security. They will also handle bulk import/export of content and data, deliver ad hoc training to users and administrators, analyze and deploy new product features, maintain production and sandbox environments, create regular and ad hoc customer reports, and execute customer change requests.
Skills
Content Management
Customer Service
Consulting
Communication
System Administration
Project Management
Veeva Vault
OpenText
Documentum
Liquent
Next Docs
Veeva Systems
Quality and regulatory software solutions provider
About Veeva Systems
Veeva Systems offers software solutions for quality, regulatory, and advertising claims management, focusing on consumer products and chemical companies. Their cloud-based platform provides visibility and traceability throughout the product journey, ensuring compliance with regulations and accelerating time-to-market. Unlike competitors, Veeva has specialized expertise in both the Life Sciences and Chemical sectors, allowing them to effectively address industry-specific challenges. The company's goal is to help clients efficiently bring safe and compliant products to market.
Key Metrics
Pleasanton, CaliforniaHeadquarters
2007Year Founded
$6.8MTotal Funding
IPOCompany Stage
Enterprise Software, Healthcare, Consumer GoodsIndustries
5,001-10,000Employees