Vice President, Services Sales
Model NSalary not specified
- Full Time
- Senior (5 to 8 years), Expert & Leadership (9+ years)
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Enterprise Software, ConsultingIndustries
Requirements
Candidates must possess at least 3 years of experience in system operations and maintenance, gained through direct client communication. Native-level proficiency in Japanese language skills, both oral and written, is required, along with the ability to read and write English documents using a translator. A strong understanding of customer requirements and the ability to meet or propose alternative plans is also necessary. Nice to have experience configuring/supporting/implementing CRM products like Salesforce, or content management systems such as SharePoint, Zinc MAPS, or Documentum, as well as Java experience.
Responsibilities
As a Managed Services Consultant, you will assist in keeping up to date with new features within the Veeva product suite, working closely with customer business and IT staff to understand their requirements and design solutions. You will act as a customer liaison, managing communication between implementation and maintenance teams, customer stakeholders, and internal Veeva Product teams. You will guide customers in adopting Veeva products and industry best practices, particularly during post-implementation programs focused on holistic customer success, and drive change management methodology when transitioning customers from on-premises to SaaS solutions.
Skills
System Operations
Maintenance
CRM
Salesforce
Content Management
SharePoint
Zinc MAPS
Documentum
Java
Japanese
Communication
Change Management
Problem-Solving
Veeva Systems
Quality and regulatory software solutions provider
About Veeva Systems
Veeva Systems offers software solutions for quality, regulatory, and advertising claims management, focusing on consumer products and chemical companies. Their cloud-based platform provides visibility and traceability throughout the product journey, ensuring compliance with regulations and accelerating time-to-market. Unlike competitors, Veeva has specialized expertise in both the Life Sciences and Chemical sectors, allowing them to effectively address industry-specific challenges. The company's goal is to help clients efficiently bring safe and compliant products to market.
Key Metrics
Pleasanton, CaliforniaHeadquarters
2007Year Founded
$6.8MTotal Funding
IPOCompany Stage
Enterprise Software, Healthcare, Consumer GoodsIndustries
5,001-10,000Employees