Maintenance Agent, Smoky Mountains at AvantStay

Sevierville, Tennessee, United States

Apply Now

Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Hospitality, Short-term RentalsIndustries

Requirements

2-3 years of experience in property management, hotel, or apartment complex maintenance
Prior experience conducting home maintenance
Understanding of all home upkeep tasks and knowledge of electrical, plumbing, pool, HVAC and landscaping work
Troubleshooting and problem-solving skills
Willingness to do what it takes for us to reach our goals
Love of handy work
Great communication skills and the ability to think on your feet
A perfectionist attitude and an obsession over all the details
Tech savviness to troubleshoot home technology issues and comfort navigating apps to document work via smartphone
Ability to lift heavy objects
Ability to be self-sufficient and independently complete jobs
Must provide your own tools
Must be able to access the market by vehicle (SUV or truck) in 20-30 minutes
Must have the ability and availability to work weekends, holidays, and with an overall flexible work schedule to fit current business needs
Business needs dictate hands-on, in-market presence
Must reside within a short drive of our properties in the designated area
A current driver's license and proof of automobile insurance

Responsibilities

Partner with local hospitality & maintenance teams to complete maintenance requests
Perform maintenance to our properties such as repairing furniture, unclogging drains, painting, and replacing broken items
Prioritize and proactively resolve maintenance issues for guest arrival homes
Thoroughly document all maintenance and billing details in our task management system
Maintain organization and upkeep of supplies in storage such as tools, extra furniture and lamps, space heaters, and fans
Assist in the onboarding of new properties, performing general maintenance/touchups, and installing basic security components (doorbells, cameras, etc)
Move heavy objects and be on your feet for prolonged periods of time
Inspect properties and the grounds for safety and cleanliness
Occasionally recommend and work with outside contractors as needed
Help troubleshoot basic to intermediate issues at our properties
Fix inadequate parts of homes to make them functional
Conduct general home improvement tasks

Skills

property maintenance

troubleshooting

repairing furniture

unclogging drains

painting

task management systems

installing security components

heavy lifting

AvantStay

Luxury short-term rental management platform

About AvantStay

AvantStay offers a hospitality platform focused on short-term rentals, providing tailored experiences for guests. The company uses its own technology to manage bookings and operations, both on-site and remotely. With a presence in over 150 cities and a portfolio of 2,000 luxury properties, AvantStay partners with major platforms like Homes & Villas by Marriott International and facilitates direct bookings through more than 60 online travel agencies (OTAs). Unlike many competitors, AvantStay emphasizes curated experiences and a strong tech infrastructure to enhance guest interactions. The company's goal is to redefine the short-term rental market by delivering high-quality, personalized stays for travelers.

West Hollywood, CaliforniaHeadquarters

2017Year Founded

$185.8MTotal Funding

SERIES_BCompany Stage

Enterprise Software, Real EstateIndustries

201-500Employees

Benefits

Insurance, Health & Wellness Package

Performance Bonus & Stock Options

Work From Home

Paternity Leave

Flexible Hours

Paid Time Off, Bereavement Leave, and Paid Holidays

Employee Discount, Company Social Events, Free Lunch or Snacks, and Gym Membership

Diversity Program

Job Training

Professional Development

Risks

Increased competition in the luxury short-term rental market may impact AvantStay's market share.

Recent layoffs may indicate financial instability or operational challenges at AvantStay.

Expansion into new markets may strain resources and lead to integration challenges.

Differentiation

AvantStay offers highly-curated experiences tailored to guests' needs using proprietary technology.

The company operates in over 150 cities with a diversified portfolio of 2,000 properties.

AvantStay partners with major platforms like Homes & Villas by Marriott International.

Upsides

Increased demand for personalized travel experiences boosts AvantStay's growth potential.

The rise of 'workcations' presents an opportunity for AvantStay to market its properties.

Partnership with Allianz Partners enhances AvantStay's appeal with flexible travel options.

Land your dream remote job 3x faster with AI

Try Jobo Free