MacOS Device Management Analyst at Bond Vet

Pikesville, Maryland, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Veterinary, HealthcareIndustries

Requirements

3+ years of heavy MacOS fleet management experience in a business/enterprise environment
Hands-on JumpCloud administration (MDM + Directory + Policies)
Extensive Apple Business Manager experience (tokens, enrollment, DEP supervision)
Strong understanding of SSO, MFA, identity lifecycle, and role-based access
Familiarity with security frameworks (data protection)
Excellent documentation and systems thinking habits
Comfortable working independently and owning outcomes end-to-end
Bonus: Healthcare or multi-location retail experience
Extensive experience with MacOS device management

Responsibilities

Own the full lifecycle of Apple devices (Mac, iPad) along with Chromebooks and PCs from procurement through retirement
Maintain accurate asset inventory, tagging, tracking, and reporting
Enforce configuration standards and security baselines across all endpoints
Manage hardware distribution, collection, RMA, and logistics
Create and maintain automated onboarding/offboarding flows using JumpCloud + Apple Business Manager
Build and iterate zero-touch deployment workflows
Manage pre-stage enrollment, MDM profiles, policies, and automated scripting
Provide Tier 2/3 MacOS support
Troubleshoot complex issues across hardware, profiles, networking, and authentication
Maintain documentation, SOPs, and knowledge base articles
Partner with networking/security teams on Wi-Fi, NAC, and VPN configurations
Support remote clinic IT infrastructure (APs, printers, basic audiovisual/support gear as needed)
Assist with vendor coordination for repairs, warranty claims, and outside services

Skills

Key technologies and capabilities for this role

MacOSJumpCloudApple Business ManagerMDMDevice ManagementAsset ManagementZero-Touch DeploymentAutomated ScriptingTier 2 SupportTier 3 SupportChromebooksPCsiPadRMAWi-FiNACVPN

Questions & Answers

Common questions about this position

What experience is required for this MacOS Device Management Analyst role?

Candidates need 3+ years of heavy MacOS fleet management experience in a business/enterprise environment, hands-on JumpCloud administration (MDM + Directory + Policies), extensive Apple Business Manager experience (tokens, enrollment, DEP supervision), strong understanding of SSO, MFA, identity lifecycle, and role-based access, plus familiarity with security frameworks.

Is this a remote position or does it require being on-site?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

What does success look like in this role?

Success means every asset is accounted for with real-time status, clinics receive hardware that 'just works' without manual setup, access and security policies are clean, standardized, and enforced, support tickets drop due to workflows and automation, and hardware and SaaS costs stay controlled.

What bonus experience would make me stand out for this position?

Healthcare or multi-location retail experience is considered a bonus.

Bond Vet

Veterinary care provider for pets

About Bond Vet

Bond Vet provides veterinary care focused on urgent and wellness visits for pets, specifically cats and dogs. Their services include in-person appointments at animal hospitals located in various regions, as well as virtual consultations through telehealth. This allows pet owners to receive timely care without needing to visit an emergency room or wait for a primary care appointment. What sets Bond Vet apart from other veterinary providers is their emphasis on convenience, with flexible appointment hours, including mornings, evenings, and weekends, and a warm, comfortable environment for pets. The company's goal is to deliver compassionate and affordable care, strengthening the bond between pets and their owners.

New York City, New YorkHeadquarters

2019Year Founded

$236.4MTotal Funding

GROWTH_EQUITY_VCCompany Stage

HealthcareIndustries

201-500Employees

Benefits

We offer comprehensive healthcare plans and One Medical membership

We provide CE stipends to foster skill development and growth

Our vets oversee a diverse case mix, from wellness to urgent care

We’re open 10am-8pm, providing reasonable hours and flexible scheduling

Flexible scheduling and 5-day weekends because your work is not your life

We offer 401(k) through Betterment

We provide free snacks and weekend meals to keep you energized

We plan fun events so you can unwind with your team

We offer generous parental leave, so you can bond with your newborn

Our business model enables us to offer the most competitive pay, with gainsharing for our entire veterinary team — you gain from our growth.

Risks

Competition from tech-enabled veterinary services may impact Bond Vet's market share.

Rising costs of veterinary supplies could squeeze Bond Vet's profit margins.

Rapid clinic expansion may strain Bond Vet's service quality consistency.

Differentiation

Bond Vet offers urgent care for pets, filling a gap in veterinary services.

The company provides telehealth services, enhancing convenience for pet owners.

Bond Vet's clinics are located in major urban areas, ensuring accessibility for clients.

Upsides

Increased demand for telehealth services boosts Bond Vet's virtual visit offerings.

Rising pet insurance adoption allows Bond Vet to offer comprehensive care packages.

AI integration with Domo enhances diagnostics and personalized care at Bond Vet.

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