Logistics Analyst, Final Mile Operations at Stryker

Portage, Michigan, United States

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Logistics, Supply Chain, HealthcareIndustries

Requirements

Bachelor's degree + 0 years of work experience or high school diploma + 6 years of work experience in lieu of Bachelor's degree
Excel, Power BI, SAP - highly preferred
JDE experience - preferred
Bachelor’s degree in Supply Chain, Logistics, Operations, or related field (or equivalent experience) - preferred
Logistics or transportation experience - preferred
Final mile delivery operations experience - preferred
Proven ability to resolve complex logistics issues using independent judgment and data-driven insights
Experience in process design, continuous improvement, or SOP development
Process improvement orientation

Responsibilities

Monitor and manage daily final mile delivery activities, ensuring on-time, complete, and damage-free deliveries
Coordinate with carriers, drivers, and 3PL partners to resolve escalations, service failures, or exceptions in real time
Serve as the escalation point for complex or sensitive delivery issues, applying sound judgment to drive resolution
Identify delivery performance gaps and recommend corrective actions
Support the design, documentation, and rollout of best practices for final mile operations
Track KPIs such as on-time delivery, first-time success rate, and customer satisfaction; analyze trends and propose process improvements
Exercise independent judgment in handling operational challenges, customer escalations, and delivery exceptions
Prioritize competing demands in a fast-paced environment while ensuring alignment with customer and business priorities
Proactively flag risks, propose solutions, and contribute to contingency planning
Partner with Logistics Managers, Supply Chain, Customer Success, and Technology teams to align on service expectations
Provide feedback on system enhancements, routing tools, and process automation opportunities
Act as a trusted advisor to internal stakeholders, ensuring delivery operations support broader business goals

Skills

Logistics

Final Mile Operations

Delivery Management

KPI Tracking

Data Analysis

Problem Solving

Process Improvement

Cross-Functional Collaboration

3PL Coordination

Supply Chain

Stryker

Develops and manufactures medical devices and equipment

About Stryker

Stryker develops and manufactures medical devices and equipment aimed at improving patient care and surgical efficiency. Their products include surgical tools, neurotechnology devices, and orthopedic implants, which are sold directly to hospitals and clinics. Stryker stands out from competitors by focusing on high-quality products and a commitment to advancing healthcare solutions. The company's goal is to enhance the overall healthcare experience for both patients and medical professionals.

Kalamazoo, MichiganHeadquarters

1941Year Founded

$423.3MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Benefits

Medical & prescription plans

Supplemental health benefits

Flexible Spending accounts

Employee Assistance Program

Short-term & long-term disability

Tuition reimbursement

401(k) plan

Employee Stock Purchase Plan

Risks

Integration challenges from acquisitions may strain Stryker's resources.

Rapid tech advancements risk obsolescence of Stryker's current products.

Regulatory scrutiny on acquisitions could delay Stryker's market entry.

Differentiation

Stryker's acquisitions enhance its minimally invasive surgical solutions portfolio.

Entry into the peripheral vascular segment diversifies Stryker's market presence.

Stryker's focus on AI integration boosts diagnostic accuracy and operational efficiency.

Upsides

Growing demand for minimally invasive solutions aligns with Stryker's strategic acquisitions.

The orthopedic implants market growth benefits Stryker's expanding product line.

Stryker's acquisition of Inari Medical positions it in a high-growth vascular market.

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