Lodging Maintenance Technician - Year Round at Altera

Winter Park, Colorado, United States

Altera Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Hospitality, Ski Resort, TourismIndustries

Requirements

  • Efficiently respond to maintenance calls via HotSOS, radio, in person, or phone
  • Complete basic maintenance tasks to the highest degree of quality
  • Use established protocols for approaching, announcing, and entering condos (vacant or occupied)
  • Use established protocols when working inside condos (occupied or not)
  • Leave work locations in pristine condition after completion
  • Display professionalism, proficiency, and guest-centric demeanor with guests, homeowners, and peers
  • Escalate issues unable to address to Foreman or Manager promptly
  • Report completion or delays via HotSOS or other tools immediately
  • Immediately report safety concerns, injuries, or guest service challenges

Responsibilities

  • Work as an integral part of the Winter Park Resort Lodging Division team
  • Respond expeditiously to guest/owner calls for maintenance assistance
  • Complete daily/weekly/monthly/annual routine and preventative maintenance tasks
  • Take on specialized project work as assigned
  • Base at a “home” property but perform tasks/projects across all properties based on business needs
  • Interact regularly with guests, homeowners, internal partners, and stakeholders as a “Front of House” role
  • Assure safe, efficient, fiscally-responsible, and high-quality operation of the physical plant 24/7/365

Skills

Key technologies and capabilities for this role

MaintenancePreventative MaintenanceAppliance RepairBuilding SystemsGuest ServiceProperty Management

Questions & Answers

Common questions about this position

What is the hourly pay range for the Lodging Maintenance Technician position?

The base hourly pay range is $20 - $24 per hour, with actual pay varying based on factors like experience, education, and responsibilities.

What benefits are offered to employees?

Benefits include a free season pass to Winter Park and all Alterra Resorts, discounted tickets, medical/dental/vision/life insurance, paid parental leave, 401(k) with 100% company match up to 4%, mental health resources, food/beverage/retail discounts, onsite childcare, and discounted equipment rentals.

Is this a full-time year-round position?

Yes, this is a full-time year-round role as part of the Winter Park Resort Lodging Division.

What are the main responsibilities of a Maintenance Technician?

Key duties include efficiently responding to guest/owner/internal maintenance calls, completing routine and preventative maintenance tasks, and handling specialized projects across properties.

What kind of team will I be working with?

You'll work as part of the Winter Park Resort Lodging Division team, which includes Front Desk, Housekeeping, Laundry, Condo Maintenance, Owner Relations, HOA Management, Commercial Management, Village Company, and Vintage Hotel, managing nearly 600 condos/hotel rooms.

Altera

Develops digital human agents for AI

About Altera

Altera develops digital human agents that mimic human traits like empathy, friendship, and fun. Their primary product allows users to interact with an AI agent while playing Minecraft, creating a friendly and engaging experience. Altera's agents are designed to be interoperable and capable of long-term autonomy, making them suitable for both individual users and businesses. Unlike many competitors, Altera focuses on advancing research and scaling technology to deliver unique, human-like AI products. The company's goal is to redefine AI agents, enhancing their versatility and human-like qualities.

San Francisco, CaliforniaHeadquarters
2023Year Founded
$10.7MTotal Funding
SEEDCompany Stage
Consumer Software, AI & Machine LearningIndustries
11-50Employees

Risks

Priest-led cults in Altera's Minecraft simulation may cause ethical concerns.
Managing 1,000 autonomous AI agents poses safety and ethical challenges.
Creating believable digital humans may lead to misuse in deceptive AI applications.

Differentiation

Altera specializes in digital human agents with traits like empathy and friendship.
Their first product offers a unique Minecraft experience with interactive AI agents.
Altera's focus on human-like AI agents sets them apart in the AI sector.

Upsides

Altera raised $9M in May 2024, showing strong investor confidence.
AI-driven gaming experiences are gaining popularity, benefiting Altera's Minecraft product.
The rise of AI companions in mental health indicates a market for empathetic agents.

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