Job Description

Employment Type: Full-Time Location Type: Remote Salary: Not Specified

Position Overview

Deel is seeking a dedicated professional to join our team as a Payroll & Compliance Specialist, focusing on Singapore payroll. This role is crucial in ensuring the smooth and compliant processing of payroll for our global clients, contributing to Deel's mission of unlocking global opportunity for every person, team, and business.

About Deel

Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 100+ countries—helping businesses scale smarter, faster, and more compliantly.

We are one of the largest globally distributed companies, with a team of 5,000+ spanning over 100 countries and speaking 74 languages. Our dynamic culture drives continuous learning and innovation for our customers. As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies, breaking down borders that have traditionally limited hiring and career opportunities. We are creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy.

Key Accountabilities

Customer Focus

• Day-to-day management of customers to provide excellent service.
• Timely and accurate facilitation of customer payrolls.
• Ownership and management of customer queries in a timely fashion.
• Ensuring customer satisfaction in line with company’s vision and values.
• Ensuring service quality and timely responses to customer questions/queries.

Teamwork

• Support and share knowledge with colleagues to ensure the overall effectiveness of the wider team.
• Identify improvement opportunities in people, processes, and resources.
• Conduct training gap analysis based on payroll validation.
• Act as a Subject Matter Expert for payroll processes.

Security

• Ensure all processes and procedures are followed and developed.
• Comply with all security policies to maintain/enhance the confidentiality and integrity of data security.

Operational Excellence

• Ensuring payments to employees/authorities are made accurately and on time.

Essential Functions and Key Responsibilities

• Accurate and timely processing of client payrolls, from receipt of payroll changes to timely dispatch and approval of client payroll.
• Keying payroll changes, including hours worked, change of address, and other relevant data.
• Processing payroll within agreed timeframes.
• Producing client payroll reports.
• Sending payroll output to customers for checking and approval.
• Handling and answering customer questions/queries within agreed timeframes.
• Producing invoice triggers for accurate client invoicing.
• Ensure accurate and timely payments to employees and statutory authorities.
• Increase customer satisfaction and enhance the customer experience.
• Maintain internal reporting requirements.
• Develop processes and procedures for the business in accordance with customer and business requirements.
• Hands-on experience in Payroll & Compliance of Singapore payroll.
• Manage all year-end statutory requirements.

Why Join Deel?

Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $12 billion valuation and $800 million in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.