[Remote] Default Analyst - Mortgage Assistance Underwriting at Valon

Jacksonville, Florida, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Mortgage Servicing, Financial Services, FintechIndustries

Skills

Key technologies and capabilities for this role

Mortgage AssistanceUnderwritingCustomer ServiceFinancial HardshipForeclosure PreventionMortgage Industry Knowledge

Questions & Answers

Common questions about this position

What is the salary or compensation for the Default Analyst role?

This information is not specified in the job description.

Is this Default Analyst position remote or does it require office work?

This information is not specified in the job description.

What skills are required for the Mortgage Assistance Underwriter role?

The role requires extensive knowledge of the mortgage industry, organizational skills, altruistic mindset for customer service, and a basic understanding of mortgage servicing to review applications and manage caseloads.

What is the company culture like at Valon for the Mortgage Assistance team?

The Mortgage Assistance team consists of organized and altruistic individuals who provide exceptional customer service, take ownership to support homeowners facing financial hardship, and drive the mission of championing homeownership.

What makes a strong candidate for the Default Analyst position?

Strong candidates demonstrate extensive mortgage industry knowledge, organizational skills, empathy for homeowners in hardship, and the ability to review applications, manage caseloads, and deliver best-in-class customer service.

Valon

Customer-centric mortgage servicing platform

About Valon

Valon operates as a mortgage servicing platform focused on improving the home ownership experience for its users. It provides homeowners with a user-friendly, mobile-compatible interface that allows them to manage their mortgages efficiently and transparently. The platform offers real-time information about mortgage options, enabling users to explore their choices without any obligation. Valon distinguishes itself from competitors through its commitment to responsive customer service, ensuring quick and high-quality support for its clients. The company's goal is to transform the traditional mortgage industry by making it more accessible and efficient, ultimately empowering homeowners with better tools and information.

New York City, New YorkHeadquarters

2019Year Founded

$339.3MTotal Funding

SERIES_CCompany Stage

Fintech, Financial ServicesIndustries

201-500Employees

Benefits

Medical, dental, & vision insurance plans

flexible sick days

Equity

Company holidays

Generous vacation policy

Laptop, custom accessories, & ergonomic equipment

Paid parental leave

Risks

Increased competition may erode Valon's market share.

Rising interest rates could reduce mortgage refinancing activities.

Expansion into new markets may face regulatory challenges.

Differentiation

Valon offers a mobile-friendly interface for seamless mortgage management.

The company provides real-time, accurate mortgage information to homeowners.

Valon prioritizes customer experience with responsive and high-quality service.

Upsides

Valon's Series C funding supports platform development and market expansion.

Adoption of AI tools enhances Valon's customer service capabilities.

Mobile-first solutions align with Valon's interface, boosting user engagement.

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