Valon

Default Analyst - Mortgage Assistance Underwriting

Jacksonville, Florida, United States

Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Mortgage Servicing, Financial Services, FintechIndustries

Requirements

The Mortgage Assistance Underwriter should have a basic understanding of mortgage servicing and be knowledgeable in loss mitigation workout options. Familiarity with Regulation X, BPO/AVM/appraisal reviews, title searches, and investor/client/insurer guidelines for loan modifications, forbearances, repayment terms, short sales, and deeds in lieu is necessary. Experience handling counter offers and requesting foreclosure holds is also required.

Responsibilities

The Underwriter will review and implement loss mitigation workout options for homeowners experiencing financial hardship. This includes reviewing mortgage assistance applications, managing a caseload from application to modification, and determining eligibility for loss mitigation options within regulatory timelines. Responsibilities also encompass ordering and reviewing property valuations and title searches, calculating income and expenses, updating system notes, and submitting requests for approvals to investors or clients.

Skills

Mortgage Assistance
Underwriting
Customer Service
Financial Hardship
Foreclosure Prevention
Mortgage Industry Knowledge

Valon

Customer-centric mortgage servicing platform

About Valon

Valon operates as a mortgage servicing platform focused on improving the home ownership experience for its users. It provides homeowners with a user-friendly, mobile-compatible interface that allows them to manage their mortgages efficiently and transparently. The platform offers real-time information about mortgage options, enabling users to explore their choices without any obligation. Valon distinguishes itself from competitors through its commitment to responsive customer service, ensuring quick and high-quality support for its clients. The company's goal is to transform the traditional mortgage industry by making it more accessible and efficient, ultimately empowering homeowners with better tools and information.

New York City, New YorkHeadquarters
2019Year Founded
$339.3MTotal Funding
SERIES_CCompany Stage
Fintech, Financial ServicesIndustries
201-500Employees

Benefits

Medical, dental, & vision insurance plans
flexible sick days
Equity
Company holidays
Generous vacation policy
Laptop, custom accessories, & ergonomic equipment
Paid parental leave

Risks

Increased competition may erode Valon's market share.
Rising interest rates could reduce mortgage refinancing activities.
Expansion into new markets may face regulatory challenges.

Differentiation

Valon offers a mobile-friendly interface for seamless mortgage management.
The company provides real-time, accurate mortgage information to homeowners.
Valon prioritizes customer experience with responsive and high-quality service.

Upsides

Valon's Series C funding supports platform development and market expansion.
Adoption of AI tools enhances Valon's customer service capabilities.
Mobile-first solutions align with Valon's interface, boosting user engagement.

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