Life Customer Service Representative (Part-Time) at Auto-Owners Insurance

Lansing, Michigan, United States

Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Part TimeJob Type

UnknownVisa

InsuranceIndustries

Associate’s degree (Accounting/Business preferred) with a GPA of at least 3.0 (preferred) or at least two years of direct professional office experience
Direct insurance agency/company experience with Life products a plus
Must type a minimum of 40 words per minute with 85% accuracy
Flexibility for occasional and/or seasonal overtime
Excellent oral and written communication skills
Ability to handle multiple assignments
Ability to work in the U.S. without current or future sponsorship

Work effectively with agents, policyholders, and associates at all levels
Communicate effectively in verbal and written form
Make computer inquiries and entries relating to policyholder accounts
Communicate effectively with agents and others as needed to research problems and find solutions
Prioritize and organize work to ensure it is completed in a timely manner
Regular and predictable attendance in meeting a defined work schedule
Accurately and effectively respond to agents and policyholders on more advanced policy features, coverages, and procedures
Determine and obtain information, while applying good judgment in making decisions, when working tasks through the servicing process