Licensed Optical Manager Full Time at BJ's Wholesale Club

Edison, New Jersey, United States

Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, HealthcareIndustries

Licensed optician (able to perform all duties of an optician)
Exhibit strategic thinking and sound decision-making using business data
Lead through change and model leadership competencies
Communicate effectively and provide information for team success
Build high-performing teams through collaboration, direction, feedback, and accountability
Teach, coach, and lead team members through club-level training
Drive culture of development, strategic thinking, ethical decision-making, and engagement
Ensure safe, positive environment embracing inclusion and diversity
Guarantee service excellence and set standards for member interactions
Commitment to GOLD Member Standards (Greet, Anticipate, Appreciate) and club standards (e.g., grand opening look, stocking, planograms, signage, cleanliness)

Perform all duties required of an optician
Manage, teach, and coach optical team members
Interact with members and confirm appointments
Maintain department upkeep
Serve as liaison between members and lab to ensure timely order processing
Lead teams to deliver business results and GOLD club standards daily
Support team member engagement, policy application, and compliance
Address and escalate team member and member concerns
Acknowledge team member success, retain top talent, and work collaboratively to achieve goals
Provide team support to resolve member concerns and ensure positive experiences