Leisure Air Expert - Kensington Air at TripArc

Toronto, Ontario, Canada

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Travel, Tourism, Luxury TravelIndustries

Requirements

3+ years of leisure or luxury travel consultative sales experience
3+ years Sabre GDS experience
Experience working with VIP/luxury clienteles including first and business class air travel highly preferred
Understanding that luxury requires an elevated client experience
Proven ability in building relationships with clients and working collaboratively with a team
Demonstrated experience with Air Sales and a familiarity with airline contracts, refunds, exchanges, consolidators, international airline commission and net fare agreements
Excellent knowledge of international airfare routings and worldwide geography
Experience with US originating air itineraries, ticketing and fare rules preferred
Motivated to achieve sales targets and other Key Performance Indicators
Exceptional oral communication and written e-mail skills
Exceptional attention to detail
Excellent problem-solving skills with the ability to think independently & escalate issues as needed
The ability to multi-task and be organized in a fast-paced environment
TICO certified

Responsibilities

Build leisure air itineraries (primarily for US-based customers) and pricing options via the company’s proprietary booking platform and coordinate the clients land/tour booking to provide them a seamless travel experience
Manipulate complex international itineraries for the purpose of best pricing options utilizing published and net fare pricing options while taking commission opportunities and preferred supplier strategy into consideration
Work directly with Kensington Tours’ customers (travelers) and/or their travel advisors
Achieve monthly sales goals for air sales
Process ticket requests and manage all schedule changes submitted by the airlines ensuring there is no disruption to the client’s tour itinerary
Maintain up to date knowledge of company’s airline contracts with preferred suppliers to ensure best utilization opportunities
Utilize excellent customer service skills to resolve any issues that surface with customers air travel arrangements
Stay fully informed and up to date on all airline rules and regulations and other industry requirements and accurately apply this information to all airline reservations offered as well as communicating any relevant information to the client

Skills

Key technologies and capabilities for this role

leisure air itinerariesinternational air bookingsGDSpublished faresnet faresairline contractscustomer serviceairline rulessales targets

Questions & Answers

Common questions about this position

What experience is required for the Leisure Air Expert role?

Candidates need 3+ years of leisure or luxury travel consultative sales experience and 3+ years of Sabre GDS experience, with experience working with VIP/luxury clients including first and business class air travel highly preferred.

What salary or compensation is offered for this position?

This information is not specified in the job description.

Is this Leisure Air Expert position remote or office-based?

This information is not specified in the job description.

What does the company culture emphasize for this role?

The role emphasizes building relationships with clients, working collaboratively with a team, and understanding that luxury requires an elevated client experience.

What makes a strong candidate for the Leisure Air Expert position?

Strong candidates have demonstrated experience with Air Sales, familiarity with airline contracts, excellent knowledge of international airfare routings and geography, exceptional communication skills, attention to detail, and motivation to achieve sales targets.

TripArc

Digital platform for luxury travel booking

About TripArc

TripArc operates in the luxury travel market by providing digital platforms that simplify the booking process for travel agencies and tour operators. Its main offerings, ADX and TMT, connect these agencies with a variety of travel services, including flights, cruises, hotels, and tours, while ensuring competitive pricing and exclusive deals. The platforms utilize advanced technology to enhance the user experience, making bookings more efficient. TripArc differentiates itself from competitors by negotiating direct net rate contracts and commissionable rates with travel service providers, allowing it to offer better pricing and additional amenities to its partners. The company's goal is to streamline the luxury travel booking process, unlocking more value for travel brands and their affluent clients.

Toronto, CanadaHeadquarters

N/AYear Founded

VENTURE_UNKNOWNCompany Stage

Consumer Software, Consumer GoodsIndustries

51-200Employees

Risks

AI-driven platforms may disrupt traditional booking, affecting TripArc's demand.

Diversity focus in travel industry pressures TripArc to enhance diversity initiatives.

New ventures by former executives pose competitive threats to TripArc's market share.

Differentiation

TripArc offers exclusive deals through its platforms ADX and TMT.

The company negotiates direct net rate contracts for better pricing.

TripArc focuses on high-net-worth clients, enhancing luxury travel experiences.

Upsides

Increased demand for personalized travel boosts TripArc's AI-driven itinerary planning.

'Workcations' trend allows TripArc to target remote workers seeking luxury travel.

Sustainability focus attracts eco-conscious high-net-worth clients to TripArc's platforms.

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