Legal Operations Principal Co-ordinator at Capital One

Nottingham, England, United Kingdom

Capital One Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, LegalIndustries

Requirements

  • Experience of providing effective and efficient operational and/or administrative support in a large team
  • Confidence with data entering and extraction from FUSE
  • Ability to identify and implement innovative operational and process improvements
  • Record of showing a high level of integrity and discretion, given the sensitive nature of the work
  • Organisational skills, specifically the ability to handle and record large volumes of data using spreadsheets
  • Experience with using Google Sheets
  • Being able to adapt working style to meet the challenges of an unpredictable and continually evolving environment and workload
  • Strong communication skills, to enable effective collaboration with a variety of stakeholders

Responsibilities

  • Undertake risk management work, including ensuring the Legal and External Affairs team keep process documentation, procedures, controls and testing and Google drive management up to date
  • Supplier invoice management and administration
  • Supporting External Affairs leadership with internal and external relationship management and administrative tasks
  • Supporting the centralising of Legal and External Affairs horizon scanning activities
  • Supporting the Commercial and Tech Team with the administration of its contracts work and associated document and Google drive management
  • Supporting the Dispute and Financial Crime Team with establishing merchant recovery processes and Police Liaison administrative activities
  • Administration and filing of information to COEP’s Regulators, in particular the Financial Conduct Authority
  • Providing general administration support to Legal and External Affairs, including supporting collating information for reporting to internal stakeholders and administrative support for the CI&I team and the Fun and Community Team

Skills

Key technologies and capabilities for this role

Risk ManagementProcess DocumentationGoogle DriveSupplier Invoice ManagementAdministrative SupportContract AdministrationData EntryFUSEProcess ImprovementHorizon ScanningRegulatory FilingFinancial Conduct Authority

Questions & Answers

Common questions about this position

What is the work arrangement for this role?

This is a permanent position based in the Nottingham office with a hybrid working model that provides flexibility to work from the office and from home.

What salary or compensation is offered for this position?

This information is not specified in the job description.

What key skills and experience are required for this role?

Required experience includes providing effective operational and/or administrative support in a large team, confidence with data entry and extraction from FUSE, strong organizational skills for handling large volumes of data in spreadsheets, experience with Google Sheets, and strong communication skills for stakeholder collaboration.

What is the company culture like at Capital One?

Capital One is committed to creating a level playing field with teams representative of customers and communities, and they particularly encourage applications from women, the LGBTQ+ community, and ethnic minority candidates.

What makes a strong candidate for this Legal Operations Principal Co-ordinator role?

Strong candidates will have experience in operational and administrative support in large teams, proficiency with tools like FUSE and Google Sheets, a record of integrity and discretion for sensitive work, and the ability to implement process improvements while adapting to an evolving workload.

Capital One

Offers diverse financial products and services

About Capital One

Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.

McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program

Risks

Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.

Differentiation

Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.

Upsides

Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.

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