Experience in a Learning & Development or Human Resources department preferred
Minimum of 2 years of administrative experience in an office environment
Responsibilities
Assists with various development programs, communicating with employees and managers, stakeholders, vendors, consultants, and community partners
Inputs and maintains employee training activity in Learning Management System (LMS), including enrollment, completion, and reporting
Maintains online course catalog, course descriptions, and scheduled offerings in LMS
Develops and coordinates training assignment and enrollment process; secures and schedules training rooms, and manages communication and guidelines related to participants’ travel logistics including hotel, air reservations, etc
For in-person events, coordinates with local administrative contacts for training room configuration, along with set-up and clean-up of audio-visual technology, and food and beverage
For virtual training, schedules meetings and events, coordinates access to facilitators and participants, and provides technical/facilitation assistance as needed
Assists in development of training communication materials
Tracks and orders program supplies
Communicates with training participants and facilitators, including coordinating materials, preparation, distribution and tracking of registration confirmation, course evaluations and completion details
Acts as a point of contact for course attendees and manages vendor correspondence
Greets and assists vendors and course participants, initiating classes and introducing speakers/facilitators as needed
Supports the management of digital learning and development resources
Tracks program budgets and chargebacks and processes invoices
Assists in preparation of Talent department metrics and reports