学习与发展经理 Learning & Development Manager at The Walt Disney Company

Shanghai, Shanghai, China

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Entertainment, HospitalityIndustries

Requirements

Undergraduate degree or above
At least 6-8 years of experience in learning & development, talent management, or organizational development
Passion for the Disney brand and its culture, committed to promoting Disney brand culture and spirit in work
Flexibility and ability to work in a fast-paced environment
Project management skills and experience managing complex projects
Ability to deliver specified content and agendas, adapting teaching methods and styles to different audiences
Excellent written and oral communication skills in both Chinese and English

Responsibilities

Maintain close contact with the Global Organization Development team, leverage resources to build organizational development capabilities in Shanghai Disney Resort HR, and develop toolkits and resources
Collaborate with HR Business Partners to conduct organizational diagnosis, analyze needs, and provide learning & development strategies and solutions
Use facilitation and problem-solving tools to design and lead business workshops/discussions (e.g., brainstorming, strategy formation, problem-solving, team collaboration, retrospectives)
Localize global Disney leadership development programs based on Shanghai Disney Resort's business and leadership needs, adjusting content and delivery methods
Manage execution of leadership development projects, including scheduling classes, lecturer resources, learner communication, and attendance monitoring
Develop frameworks and annual plans for soft skills and standardized courses based on global resources, act as product manager to optimize quality and effectiveness
Design and deliver soft skills courses, develop internal trainers to enrich lecturer resources
Formulate overall digital learning strategy for Disney University, build and operate digital platforms, enhance employee digital learning experience and blended learning effectiveness
Build L&D digital capabilities (e.g., micro-lessons, blended learning projects, online project management/operation/evaluation)
Collaborate with vendors and internal teams to develop digital platforms, enrich content/functions, and convert existing courses to online/blended formats
Provide consulting and customized L&D solutions for departments needing online content
Build career development framework and resources for Shanghai Disney Resort based on global models
Promote career development culture via platforms/channels (e.g., online learning, internal comms, mentoring, Disney University events) through storytelling, capability building, and resource sharing
Manage L&D projects as project manager/core member: define goals, plans, resources, metrics; collaborate with business partners; solve issues; ensure delivery
Develop communication strategies, use channels and storytelling to promote concepts/key info; manage stakeholder relationships and project updates
Manage team resources/processes for Disney University operations, supervise efficient goal achievement
Develop and coach team members to enhance capabilities and build collaborative teams
Assist department head in establishing/optimizing university operational processes/rules and managing daily operations

Skills

Key technologies and capabilities for this role

Organizational DevelopmentLeadership DevelopmentProject ManagementTeam ManagementDigital Learning PlatformsSoft Skills TrainingCourse DesignBlended LearningMicrolearningTalent Management

Questions & Answers

Common questions about this position

What experience is required for the Learning & Development Manager role?

Candidates need a bachelor's degree or above and at least 6-8 years of experience in learning & development, talent management, or organizational development.

Where is this position located?

The role is based in Shanghai, China.

What are the main responsibilities of this role?

Key duties include leading organizational development and leadership projects, driving digital transformation in learning, managing soft skills courses, building digital learning platforms, team management, and supporting cast member career development.

What skills are essential for success in this position?

Essential skills include project management for complex projects, excellent Chinese and English communication, flexibility in fast-paced environments, ability to teach and adapt methods to different groups, and passion for Disney brand culture.

What should I highlight in my application for this role?

Highlight 6-8 years in L&D or OD, project management experience, bilingual communication skills, Disney passion, and ability to lead digital learning initiatives and teams.