Learning Designer at The Farmer's Dog

New York, New York, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Pet Food, Pet Care, E-commerce, Direct-to-ConsumerIndustries

Requirements

Experience and passion for understanding learners and designing highly engaging and impactful learning experiences
Ability to work with cross-functional stakeholders
Skills to make learning fun and lead or participate in training projects for Customer Experience (CX)
Comfortable working alongside peers, providing and receiving feedback for continuous improvement
Thrives in ambiguity and can navigate through it to produce high-quality deliverables
Alignment with company values: One Team (cross-functional collaboration), skeptical about everything and precious about nothing (open to ideas and input), customer journey focus, execute for impact (results-oriented, not bound by best practices), focused and work without assumption (hypothesis-driven, sequential work)

Responsibilities

Report to the Learning Design Manager
Handle delegated projects focused on improving learning outcomes for Customer Experience associates
Ensure Customer Experience associates provide a world-class customer experience through effective learning strategies
Design highly engaging and impactful learning experiences
Lead or participate in training projects for CX
Collaborate with peers for feedback and continuous improvement in L&D strategy

Skills

Learning Design

Instructional Design

L&D Strategy

Training Development

Stakeholder Collaboration

Customer Experience

Engaging Learning Experiences

Project Management

Feedback Loops

Thriving in Ambiguity

The Farmer's Dog

Fresh, human-grade dog food delivery service

About The Farmer's Dog

The Farmer's Dog provides fresh, human-grade dog food that is delivered directly to pet owners' homes. The company focuses on creating personalized meal plans for dogs, which are prepared in the U.S. using high-quality ingredients that are free from preservatives and artificial additives. This subscription-based model allows customers to receive regular deliveries of fresh food, ensuring their pets have a healthy diet without the need for long shelf life. Unlike traditional dog food brands, The Farmer's Dog emphasizes the health benefits of its products, with many customers reporting improvements in their pets' weight, energy levels, and digestive health. The goal of The Farmer's Dog is to enhance pet health and well-being through better nutrition, while also providing convenience for pet owners.

New York City, New YorkHeadquarters

2014Year Founded

$163.5MTotal Funding

SERIES_DCompany Stage

Food & AgricultureIndustries

501-1,000Employees

Benefits

Competitive compensation & equity packages

Health, dental, & vision

Parental leave

401k

Flexible PTO

Employee discount

Risks

Rising costs of high-quality ingredients may affect competitive pricing.

Increased competition in the fresh pet food market could dilute market share.

Consumer skepticism about subscription models may lead to higher churn rates.

Differentiation

The Farmer's Dog offers fresh, human-grade dog food delivered directly to customers' doors.

Their subscription model provides personalized meal plans tailored to individual dogs' needs.

The company uses high-quality, preservative-free ingredients, setting them apart from traditional dog food.

Upsides

Growing consumer interest in personalized pet nutrition aligns with their meal plan offerings.

Partnerships with veterinary associations enhance credibility and trust among pet owners.

Increased demand for sustainable packaging can boost their eco-friendly initiatives.

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