Lead Software Delivery Proj/Prog Mgmt at AT&T

Plano, Texas, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, IoT, Automotive, Fleet ManagementIndustries

Requirements

Bachelor's degree in Business Administration, Management, Engineering, or a related field
PMP or Agile certifications highly desired
5+ years of direct work experience in a project management role
Strong understanding of project management methodologies (e.g., Agile, Waterfall)
Excellent leadership, communication, and interpersonal skills
Proven ability to manage multiple projects simultaneously
Strong problem-solving skills and attention to detail
Proficient in project management software (e.g., Microsoft Project, Asana, Trello)
Familiarity with AT&T's various Tech Dev and Network delivery teams & methodologies, with experience in related governance processes and applications (e.g., EnterpriseOne)
Ability to conform to shifting priorities, demands, and timelines through analytical and problem-solving capabilities
Ability to read communication styles of team members and contractors from a broad spectrum of disciplines
Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments
Strong written and oral communication skills
Must be able to learn, understand, and apply new technologies
Customer service skills an asset
Office presence of a minimum of 5 days per week

Responsibilities

Develop comprehensive project plans that outline scope, milestones, deliverables, resources, and timelines
Coordinate internal resources and third parties/vendors for the flawless execution of projects
Oversee the project budget, driving alignment on allocations, forecasts, and actuals
Ensure that all projects are delivered on-time, within scope, and within budget
Act as the primary point of contact for project stakeholders, ensuring regular communication and updates
Manage relationships with clients, team members, and other stakeholders to ensure satisfaction and alignment with project goals
Facilitate vertical alignment through presentations and artifacts for delivery to various levels of leadership, up to and including senior executives
Identify potential project risks and develop mitigation strategies
Monitor and report on project progress, identifying any issues that may affect outcomes and implementing corrective actions as necessary
Lead, motivate, and manage project teams to ensure high performance and successful project delivery
Foster a collaborative and supportive team environment
Establish and maintain project documentation, including project charters, schedules, risk registers, change management, and status reports
Develop working knowledge of the overall solution to facilitate alignment, identify dependencies and interdependencies, and help drive risks and issues to closure
Ensure compliance with company policies, procedures, and quality standards
Serve as primary liaison with the customer/sponsor for deliverables scaling from straightforward scope to complex cross-functional programs involving system/software, hardware, and network development across the United States, Canada, Mexico, and most of the world
Acquire resources and coordinate the efforts of team members and third-party contractors or consultants in support of world-class delivery

Skills

Key technologies and capabilities for this role

Project ManagementProgram ManagementStakeholder ManagementRisk ManagementProject PlanningBudget ManagementResource CoordinationVendor ManagementLeadershipCommunicationAgileScrumIoTSoftware Delivery

Questions & Answers

Common questions about this position

Is this position remote or does it require office presence?

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted.

What are the required skills for this Lead Software Delivery Project/Program Manager role?

Required skills include a strong understanding of project management methodologies such as Agile and Waterfall, excellent leadership, communication, and interpersonal skills, proven ability to manage multiple projects simultaneously, and strong problem-solving skills.

What is the salary or compensation for this position?

This information is not specified in the job description.

What kind of projects will this role manage?

The role manages projects that scale from straightforward scope to complex cross-functional programs involving system/software, hardware, and network development across the United States, Canada, Mexico, and most of the world.

What leadership responsibilities does this role have?

The role involves leading, motivating, and managing project teams to ensure high performance, fostering a collaborative and supportive team environment, and acting as the primary liaison with customers/sponsors.

AT&T

Telecommunications services including wireless and broadband

About AT&T

AT&T provides telecommunications services, including wireless communications, broadband internet, and digital television, primarily in the United States. Its 5G network offers faster data speeds and more reliable connections, although availability can vary. The company caters to both individual consumers and businesses, offering various subscription plans that include options for unlimited data and bundled services that combine internet, TV, and phone. AT&T generates revenue mainly through subscription fees, device sales, and its streaming service, DIRECTV STREAM, which adds to its diverse offerings. In a competitive market, AT&T distinguishes itself with its extensive service range and strong brand presence.

Dallas, TexasHeadquarters

1876Year Founded

$43.3MTotal Funding

IPOCompany Stage

Consumer Software, EntertainmentIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Paid Sick Leave

Paid Holidays

Paid Parental Leave

Adoption Assistance

Disability Insurance

Life Insurance

Employee Assistance Programs

Wellness Program

Employee Discounts

Risks

The customer service guarantee may increase financial liabilities due to compensation for outages.

A recent data breach could damage AT&T's reputation and lead to customer churn.

Resistance to replacing landlines may impact customer retention and satisfaction.

Differentiation

AT&T offers a unique customer service guarantee, setting it apart from competitors.

The company is expanding its fiber network, enhancing broadband offerings in underserved areas.

AT&T's 'Phone-Advanced' device aligns with the trend of replacing traditional landlines.

Upsides

AT&T's fiber network expansion could provide a competitive edge in broadband services.

The new customer service guarantee may attract customers from competitors lacking similar assurances.

Collaboration with The Arc enhances AT&T's brand image through corporate social responsibility.

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