ResortPass

Lead Product Manager, Consumer

New York, New York, United States

$180,000 – $200,000Compensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Hospitality, TravelIndustries

Position Overview

  • Location Type: Onsite (NYC Headquarters)
  • Employment Type: Full-time
  • Salary: $180,000 - $200,000 per year (Base) + Equity

ResortPass is redefining the guest experience by offering day access to luxury hotel experiences. We've connected over 3 million people with relaxation and luxury in their own neighborhoods and are at the beginning of creating a new category of hospitality. We are seeking an experienced Consumer Product Manager to help us build ResortPass into the leading destination for relaxation and recharge experiences. This role will be instrumental in driving innovation and growth through our Marketplace site and mobile apps, partnering closely with design, engineering, and marketing teams. The ideal candidate is entrepreneurial, customer-obsessed, analytically minded, and passionate about building best-in-class products.

Requirements

  • Experience as a Consumer Product Manager
  • Strong understanding of growth and marketplace fundamentals
  • Analytical mindset and ability to define and measure success metrics
  • Experience collaborating with engineering, design, and marketing teams
  • Passion for building innovative products
  • Comfortable working with senior leadership (CEO, VP of Engineering, VP of Marketing)

Responsibilities

  • Collaborate with engineers, designers, marketing, and cross-functional teams to build features that drive conversion, engagement, and growth.
  • Lead the planning, execution, and delivery of the consumer strategy and roadmap in partnership with the VP of Product.
  • Deeply understand our customers and their needs.
  • Manage standups, sprint processes, and high-level communication with leadership.
  • Drive business value through product innovation and impactful launches.

Company Information

ResortPass: ResortPass is completely redefining what it means to be a guest at a hotel. By offering day access to luxury hotel experiences, including breathtaking pools, private beaches, deluxe spas, and more, ResortPass allows people to escape – without ever leaving town. We’ve partnered with over 1,800 leading hotels and resorts including Ritz-Carlton, Four Seasons, Westin, and Fairmont. Fresh off a Series B $30M raise, co-led by Declaration Partners and 14W with additional investment from previous investor Charles River Ventures, and new investors Endeavor, Jessica Alba, Adam Grant and others, ResortPass is at the beginning of creating a new category of hospitality.

Application Instructions

  • Location: Located in or near the NYC area.
  • Reporting to: VP of Product

Skills

Consumer Product Management
Growth
Marketplace Fundamentals
Analytical Skills
Metrics Definition
Metrics Measurement
Cross-functional Collaboration
Product Innovation
Customer Understanding
Agile Methodologies
Roadmap Planning
User Experience

ResortPass

Day access to luxury hotel amenities

About ResortPass

ResortPass allows people to access luxury hotel amenities for a day without needing to stay overnight. Users can enjoy features like pools, spas, and fitness centers at top hotels such as Ritz-Carlton and Four Seasons. The service works by partnering with over 1,300 hotels to offer their facilities on a day-use basis, making it easy for locals and visitors to experience premium amenities. Unlike traditional hotel stays, ResortPass focuses on providing flexible access to luxury experiences. The company's goal is to enhance everyday life by making luxury more accessible, and since its start in 2016, it has connected over 3 million users to resort amenities.

Santa Monica, CaliforniaHeadquarters
2016Year Founded
$36.4MTotal Funding
SERIES_BCompany Stage
Consumer Goods, EntertainmentIndustries
51-200Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Stock Options
401(k) Retirement Plan
Unlimited Paid Time Off
Commuter Benefits
Paid Parental Leave

Risks

Increased competition from new entrants like Daycation and DayPass in the day pass market.
Potential local community backlash over increased traffic and noise from day guests.
Economic downturns could reduce discretionary spending on luxury experiences, impacting revenue.

Differentiation

ResortPass offers unique day access to luxury hotel amenities without overnight stays.
Partnerships with over 1,300 hotels, including Ritz-Carlton and Four Seasons, enhance credibility.
The platform connects locals and visitors to premium amenities, enhancing everyday luxury experiences.

Upsides

Growing trend of local, shorter escapes aligns with ResortPass's day access model.
Partnerships with brands like Smoothie King and Mastercard expand reach and customer incentives.
Hilton partnership for day pass packages boosts market presence across the Americas.

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