Lead Product Desinger at RingCentral

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Cloud Communications, Contact Center Software, SaaSIndustries

Requirements

Experience creating user-centered designs by understanding business requirements, the voice of the customer, user journeys, customer feedback, and user research findings
Ability to quickly and iteratively create user flows, wireframes, prototypes, and high-fidelity mockups
Proven track record of designing user-friendly interfaces for complex systems
Ability to work independently on multiple projects, engaging with all levels of the organization with a strong point of view that is open to feedback and ideas from others
Expertise in Figma, Sketch, or Adobe XD
Thorough knowledge of design principles, typography, color theory, and layout
Strong understanding of user-centered design principles and user experience best practices
Passion for design and innovation, with an understanding that culture is the foundation of success in UX
Proficiency across every stage of the design process, from gathering requirements to delivering visually engaging and delightful experiences
Ability to partner with PM and Engineering on defining scope and delivering minimum lovable experiences to iterate and continually improve the experience, based on feedback from customers/users
Strong communication skills: ability to communicate across all levels of the organization; storytelling skills to define problems, empathize with personas, and present solutions
Self-driven, passionate, and curious with a love for staying connected with partners
Bachelor’s degree or higher from an accredited university in HCI, Computer Science, Interaction Design, Visual Communication Design, or a related discipline (Master’s degree or equivalent work experience preferred)
Minimum of 9+ years of experience in software companies designing complex user experiences
Experience working closely with Agile development teams and ensuring code is built to spec
Availability to work early mornings/late evenings to accommodate colleagues in various time zones
A detailed portfolio of design work that outlines your specific role, decisions, and challenges for at least two large projects
Desired Qualifications
Experience designing SaaS products for a B2B company
Experience in the Contact Center industry
Experience working on global and remote teams

Responsibilities

Involved in design processes and the creation of innovative new features for the RingCX Contact Center product
Work in a highly collaborative environment with other designers, product managers, and engineers

Skills

Key technologies and capabilities for this role

FigmaSketchAdobe XDUser FlowsWireframesPrototypesHigh-Fidelity MockupsUser-Centered DesignUser ResearchTypographyColor TheoryLayoutUX Design Principles

Questions & Answers

Common questions about this position

What experience level is required for this Lead Product Designer role?

Minimum of 9+ years of experience in software companies designing complex user experiences is required.

What are the key skills needed for this position?

Key skills include creating user-centered designs from business requirements and user research, proficiency in Figma/Sketch/Adobe XD, strong knowledge of design principles like typography and color theory, and experience with user flows, wireframes, prototypes, and high-fidelity mockups.

Is this a remote position, and what are the work hours like?

Availability to work early mornings/late evenings to accommodate colleagues in various time zones is required, but specific remote or location policy is not detailed.

What is the team environment like at RingCentral for this role?

You will work in a highly collaborative environment with other designers, product managers, and engineers, partnering closely with PM and Engineering teams in an Agile setting.

What should my portfolio include to stand out for this role?

A detailed portfolio of design work that outlines your specific role and decisions is required, showcasing your experience designing complex user experiences across the full design process.