[Remote] Lead Product Designer at Constant Contact

Waltham, Massachusetts, United States

Constant Contact Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, Marketing, SaaSIndustries

Requirements

  • 8+ years of product design experience across web or mobile platforms
  • Proven track record designing complex workflows and shaping holistic user journeys
  • Skilled at driving design strategy and aligning teams around a shared vision
  • Portfolio that shows clean, thoughtful, user-centered work—especially examples of designing at scale
  • Strong skills in Figma, FigJam, and prototyping platforms
  • Experienced in coaching designers and elevating design practices
  • Excellent storytelling and communication skills—you know how to influence and get buy-in at all levels

Responsibilities

  • Lead Core Product Design - Own the design of key product areas—tackling complex workflows, feature usability, and consistency across our platform
  • Design Holistically, think end-to-end - Shape seamless user experiences that connect across tools and touchpoints, ensuring users feel clarity, control, and confidence at every step
  • Set the standard - Elevate product quality by defining UX/UI patterns, scaling design systems, and ensuring consistency across teams
  • Mentor & Collaborate - Uplift the design team by sharing knowledge, providing actionable feedback, and leading by example
  • Align Across Teams – Partner with multiple product owners and engineering leads to define problems, align on vision and drive cohesive, connected design execution
  • Facilitate Trade-offs – Lead discussions that balance user needs, technical feasibility, and business goals, while maintaining a high bar for experience quality
  • Champion the System – Promote and scale design system adoption across teams to ensure visual and interaction consistency
  • Leverage Data – Use qualitative insights and quantitative metrics to uncover experience gaps, validate design decisions, and measure success
  • Drive user-centered thinking: Champion research, testing, and data to inform and validate your design decisions
  • Shape Culture & Influence Strategy - Help grow a supportive, ambitious, and curious design culture by leading design reviews and ensuring design has a strong voice in shaping product strategy

Skills

Key technologies and capabilities for this role

Product DesignUX DesignUI DesignFigmaDesign LeadershipUser WorkflowsMentoring

Questions & Answers

Common questions about this position

What is the salary range for the Lead Product Designer role?

This information is not specified in the job description.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What skills are required for the Lead Product Designer position?

Key skills include leading product design for complex workflows, designing holistic end-to-end user experiences, defining UX/UI patterns and scaling design systems, mentoring teammates, partnering with product and engineering teams, and leveraging qualitative and quantitative data.

What is the company culture like at Constant Contact?

The culture features seriously awesome people who take ownership with integrity and courage, a tight-knit collaborative design team where your voice matters, support for one another, celebrating wins, and geeking out over tools like Figma and Slack GIFs.

What makes a strong candidate for this Lead Product Designer role?

Strong candidates are design leaders who can partner with product, engineering, and business stakeholders, balance user needs with business priorities, mentor teammates, and drive user-centered design using data insights.

Constant Contact

Digital marketing solutions for small businesses

About Constant Contact

Constant Contact offers digital marketing solutions for small businesses and nonprofits, focusing on email and social media marketing. Their user-friendly tools help clients create effective marketing campaigns to engage their target audiences and drive sales or donations. Operating on a subscription-based model, Constant Contact provides various pricing tiers to accommodate different business sizes, making their services accessible to all. The company aims to simplify marketing for organizations that may lack the resources or expertise to manage complex campaigns.

Waltham, MassachusettsHeadquarters
1995Year Founded
$420.8MTotal Funding
GROWTH_EQUITY_VCCompany Stage
Consumer Software, Social ImpactIndustries
1,001-5,000Employees

Benefits

Health Insurance
Paid Vacation
Hybrid Work Options
Professional Development Budget
Paid Sick Leave
Paid Holidays

Risks

Increased competition from AI-driven platforms like ActiveCampaign and Mailchimp.
Potential strategic shifts due to the sale of Siris Capital's ownership stake.
Data privacy challenges from integrations with platforms like Square.

Differentiation

Constant Contact offers AI-powered tools like Campaign Builder and BrandKit.
The company integrates with over 300 apps, including Square and HostGator.
Constant Contact provides a subscription-based model with various pricing tiers.

Upsides

Constant Contact is recognized as a market leader in email marketing.
The partnership with Square enhances marketing and transaction capabilities.
Expansion in APAC positions the company for growth in Asia-Pacific.

Land your dream remote job 3x faster with AI