Lead Implementation Consultant (Government Finance) at OpenGov

Chicago, Illinois, United States

Apply Now

$110,000 – $140,000Compensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Government, Public SectorIndustries

Requirements

Minimum of 6-8 years of experience in the public sector or related areas such as Finance/Accounting, Utility Billing, Tax & Revenue, Accounts Receivable, or similar
At least 4 years of experience in software implementation consulting or equivalent roles involving external clients
Advanced knowledge of analyzing and reporting large volumes of financial or relevant data with a strong understanding of governmental concepts and practices
Proficiency in training customers on software solutions to address key workflows and business processes
Advanced Excel skills (e.g., functions/formulas, v-lookup, pivot tables)

Responsibilities

Lead and manage complex, end-to-end implementation projects for new and expanding customers, including data requirements gathering, technical platform configuration, administrator training, and other implementation needs
Serve as the primary technical advisor for customers, ensuring effective communication, smooth deployment, and alignment with organizational objectives
Act as a trusted advisor to government officials and staff, guiding them through the implementation process and empowering them to become advocates for OpenGov solutions
Analyze and address customer requirements and pain points, collaborating with cross-functional teams to develop tailored solutions that simplify, enhance, and automate workflows
Develop deep expertise in governmental processes across multiple states to better meet diverse customer needs and provide innovative solutions
Collaborate with the engagement and adoption teams to deliver a consistent and exceptional customer experience, including training programs for new customers
Establish and refine best practices for data environments and customer verticals to enhance implementation efficiency and scalability
Gather, document, and communicate customer feedback and feature requests, contributing to product discussions and ensuring OpenGov’s competitive edge
Work closely with internal departments, such as Research and Development and Sales, to drive delivery efficiencies and inform product roadmaps
Mentor and provide training to team members, fostering professional growth and sharing best practices
Take ownership of strategic initiatives, providing guidance on complex matters and contributing to the delivery of tactical business targets

Skills

Key technologies and capabilities for this role

ERP ImplementationProject ManagementData Requirements GatheringPlatform ConfigurationAdministrator TrainingGovernment FinancePublic Sector ConsultingAsset ManagementProcurementBudgeting

Questions & Answers

Common questions about this position

What is the salary range for the Lead Implementation Consultant position?

The salary range is $110K - $140K.

Is this role remote or onsite?

The position is onsite.

What key skills are required for this role?

The role requires advanced product knowledge, extensive subject matter expertise in governmental processes, project management skills for leading complex implementations, and the ability to collaborate cross-functionally.

What is the company culture like at OpenGov?

OpenGov focuses on powering effective and accountable government, with a collaborative environment emphasizing cross-functional relationships, customer success, mentorship, and contributions to product development.

What makes a strong candidate for this position?

Strong candidates have advanced product knowledge, deep expertise in governmental processes, experience leading complex implementations, and skills in customer advising, cross-functional collaboration, and strategic contributions.

OpenGov

Cloud-based software for government organizations

About OpenGov

OpenGov provides cloud-based software solutions tailored for the public sector, focusing on strategic budgeting, planning, permitting, licensing, and code enforcement. Their products help government organizations transition from paper-based processes to digital workflows, significantly reducing the time and resources needed for tasks like budget creation, which can be completed in half the usual time. OpenGov stands out from competitors by leveraging extensive experience in the public sector to address specific challenges faced by local governments, such as outdated systems and the need for transparency. The company's goal is to empower government leaders with better data analysis tools to enhance decision-making and improve engagement with constituents.

Redwood City, CaliforniaHeadquarters

2012Year Founded

$221.8MTotal Funding

ACQUISITIONCompany Stage

Data & Analytics, Government & Public SectorIndustries

501-1,000Employees

Benefits

Competitive Salary

Work from Anywhere

Unlimited Vacation

Mission-Driven Colleagues

World-Class Healthcare

Professional Development

Family Matters

Amazing Customers

Risks

Increased competition from other SaaS providers targeting the public sector.

Integration challenges from iGovServices acquisition may disrupt existing services.

Reliance on cloud solutions makes OpenGov vulnerable to service outages.

Differentiation

OpenGov specializes in cloud-based solutions tailored for the public sector.

The company offers strategic budgeting, permitting, and licensing software for governments.

OpenGov's software reportedly halves the time needed for budget creation.

Upsides

Growing demand for cloud solutions as governments modernize outdated systems.

Acquisition of iGovServices expands OpenGov's offerings into tax and revenue management.

Rising adoption of electronic bidding systems enhances OpenGov's procurement solutions.

Land your dream remote job 3x faster with AI

Try Jobo Free