Lead Finance Representative – E-Billing at Thermo Fisher Scientific

Quezon City, Metro Manila, Philippines

Apply Now

Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Life Sciences, Scientific Instruments, HealthcareIndustries

Requirements

Effective and confident communication skills for interacting with various levels of internal and external customers
Exceptional attention to detail and accuracy
Experience with invoice platforms and conflict resolution
Strong communication abilities for effective collaboration with a diverse group of individuals
Comfort in a fast-paced environment
Ability to work independently to address complex issues and handle initial customer concerns
Strong organizational and time management skills
Initiative and organizational skills to complete a large volume of work in a timely manner
Willingness to train and mentor newcomers
Problem-solving and analytical ability
Fluent in English
University or College degree
Proficiency in Microsoft Office software (Outlook, Excel, etc.)
Previous work experience in a Shared Service Center in a similar role
Familiarity with invoice platforms

Responsibilities

Accurately assess the status of invoices on the E-Invoicing portal
Monitor submissions for failures and rejections, and take immediate corrective actions
Maintain a tracker for all failed and rejected invoices and their statuses
Keep an updated list of customers enrolled in E-Invoicing
Assist in the orientation process for new clients on the E-Invoicing platform
Support root cause analysis to reduce failed/rejected, disputed, or incomplete invoices
Communicate assertively with internal teams and clients to gather necessary details for invoice corrections
Resubmit revised invoices within agreed timelines to minimize payment delays
Collaborate with collaborators to proactively address issues and eliminate recurring errors
Review invoices for accuracy, ensuring compliance with company policies, client guidelines, and SOX requirements
Identify gaps and drive improvements to streamline operations
Provide updates to management on rework progress and potential risks to cash flow
Generate reports on portal activities, rejection trends, and resolution metrics
Assist in training and mentoring new employees in the OtC department
Participate actively in department or cross-functional projects
Other duties as assigned by the Line Manager

Skills

E-Invoicing

Order-to-Cash

Invoice Management

Root Cause Analysis

SOX Compliance

Process Improvement

Reporting

Training

Mentoring

Customer Collaboration

Data Tracking

Error Resolution

Thermo Fisher Scientific

Provides life sciences products and services

About Thermo Fisher Scientific

Thermo Fisher Scientific offers a variety of products and services that support scientific research and healthcare, including laboratory equipment, reagents, and software solutions. Their products are used in applications like protein biology, real-time PCR, and sequencing, serving clients such as academic institutions and pharmaceutical companies. Unlike competitors, Thermo Fisher emphasizes customer support and education, helping clients optimize their experiments. The company's goal is to be a leading provider of life sciences solutions that contribute to a healthier and safer world.

Waltham, MassachusettsHeadquarters

1956Year Founded

$17MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Increased competition in single-use bioprocessing may impact market share.

Sale of anatomical pathology business could create a temporary product gap.

Investment in miDiagnostics may face regulatory challenges affecting returns.

Differentiation

Thermo Fisher offers a comprehensive range of life sciences products and services.

Their well-known brands include Thermo Scientific, Applied Biosystems, and Invitrogen.

They provide strong customer support and educational resources to optimize client workflows.

Upsides

Expansion of biologics production facility enhances capacity for precision biologics monitoring.

Investment in miDiagnostics aligns with demand for rapid diagnostic solutions in BioPharma.

Collaboration with Mainz Biomed positions them in the growing cancer detection market.

Land your dream remote job 3x faster with AI

Try Jobo Free