Lead Executive Assistant and Office Manager at FalconX

San Francisco, California, United States

FalconX Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Cryptocurrency, FinTech, Financial ServicesIndustries

Requirements

  • Bachelor's degree in business administration, communications, or a related field
  • 7+ years of progressive work experience in an administrative/office management role, with significant experience supporting C-Suite level executives
  • Proven experience in a leadership role, overseeing and mentoring a team across multiple locations
  • Demonstrated expertise in developing and implementing best practices for executive support

Responsibilities

  • Provide comprehensive executive support to the CEO, Head of Revenue and Business, and other executives as needed, including proactively managing complex calendars, prioritizing tasks, and optimizing executive productivity
  • Oversee and mentor the Executive Assistant and Office Management team (San Mateo and New York), providing guidance, training, and support to ensure high performance and operational efficiency
  • Develop and implement best practices for executive support, office management, and business operations, driving continuous improvement, efficiency, and operational excellence
  • Manage complex travel arrangements and expense reports for supported executives
  • Assist with project management, tracking progress, coordinating resources, and ensuring timely completion of critical projects, in close collaboration with the Office of the CEO
  • Facilitate cross-functional collaboration by scheduling meetings, preparing agendas, and following up on action items
  • Oversee and support all administrative duties and operational workstreams in the San Mateo and NYC office and ensure that the offices operate smoothly, efficiently, and in alignment with company culture
  • Develop and implement office policies and procedures, ensuring they are implemented appropriately and consistently
  • Manage office budget and vendor relationships, ensuring cost-effectiveness and high-quality service
  • Identify opportunities for process and office management improvements, and design and implement new systems to enhance efficiency and effectiveness
  • Collaborate with the rest of the executive office team to lead company-wide cultural initiatives and events, and foster a positive work environment

Skills

Key technologies and capabilities for this role

Executive SupportOffice ManagementBusiness OperationsTeam LeadershipCustomer ServiceOperational ExcellenceCommunication

Questions & Answers

Common questions about this position

What is the location requirement for this role?

This role requires being in the San Mateo office 5 days a week.

What salary information is provided for this position?

This information is not specified in the job description.

What key skills and experience are required for this role?

The role requires previous experience in Office Management, Business Operations, and Executive Assistance, along with exceptional customer service skills, dedication to operational excellence, and strong communication abilities.

What is the team structure for this position?

You will be part of the People team and oversee the EA and OM team, with team members located in both New York and San Mateo, while directly supporting the CEO and Head of Revenue and Business.

What makes a strong candidate for this Lead Executive Assistant and Office Manager role?

A strong candidate has previous experience in Office Management, Business Operations, and Executive Assistance, passion for enabling others, exceptional customer service skills, and a dedication to operational excellence and communication.

FalconX

Institutional crypto trading platform for financial institutions

About FalconX

FalconX is an institutional crypto trading platform that simplifies the trading of digital assets like Bitcoin and Ethereum for financial institutions. It provides clear price discovery and efficient trade execution, allowing clients to trade without concerns about hidden fees. The platform is trusted by major financial institutions and offers tailored services such as trade execution, credit, and treasury management. FalconX aims to deliver a reliable and comprehensive trading experience for institutional investors in the digital asset market.

San Mateo, CaliforniaHeadquarters
2018Year Founded
$415.4MTotal Funding
SERIES_DCompany Stage
Fintech, Crypto & Web3Industries
201-500Employees

Benefits

Hybrid Work Options
Performance Bonus
Company Equity

Risks

Increased competition in crypto derivatives could pressure FalconX's profit margins.
Regulatory scrutiny may impact the adoption of FalconX's auto-liquidation service in APAC.
Expansion into FX market may lead to integration challenges and operational risks.

Differentiation

FalconX eliminates slippage and hidden fees using advanced data science techniques.
The platform is trusted by major financial institutions for its reliability and effectiveness.
FalconX offers a comprehensive suite of services tailored for institutional clients.

Upsides

Acquisition of Arbelos Markets strengthens FalconX's position in the crypto derivatives market.
Launch of auto-liquidation service enhances capital efficiency for APAC crypto miners.
New FX desk in London expands FalconX's service offerings into traditional markets.

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