Lead Designer UI/UX at Userlane

Munich, Bavaria, Germany

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, SaaSIndustries

Requirements

7+ years of design experience, including 2+ years mentoring/managing designers
Expertise in either UI or UX design, with strong fundamentals in the other
Proven ability to balance leadership responsibilities with hands-on design work
Experience in modern SaaS product environments (B2B is a strong plus)
Strong proficiency in Figma, experience working with design systems & a good grasp of usability & accessibility principles
Strong collaboration skills with experience in cross-functional settings
Fluent in English & a confident communicator who can explain design choices with ease

Responsibilities

Champion a strong design vision that supports our product strategy & brand identity
Ensure design coherence across the entire product portfolio
Coach, mentor & inspire our UX & UI designers to grow their skills & confidence
Foster a culture of creativity, experimentation & customer empathy
Lead initiatives to evolve our Design System & introduce modern AI design tooling that improves quality & efficiency
If UI-focused: Collaborate across squads to craft stunning, delivery-ready UIs that seamlessly blend in with our brand's visual identity, making our software simple & delightful to use
If UI-focused: Play an active role in the evolution of our Design System. Create, maintain, & document components as well as UI guidelines. Help bring order to component libraries & guide best practices for creating shared design assets
If UI-focused: Work with Product Designers to elevate our product's aesthetics through inspiring concepts and insightful feedback
If UX-focused: Collaborate with your squad (product manager & engineers) to uncover customer needs, test ideas & deliver elegant, usable solutions
If UX-focused: Participate in the end-to-end design process from discovery & ideation to delivery & implementation
If UX-focused: Use research insights & data to validate design decisions & continuously improve the user experience
For bonus points: give life to our stories with micro-animations & illustrations, adding that extra sprinkle of magic

Skills

Key technologies and capabilities for this role

UI DesignUX DesignDesign SystemsDesign LeadershipMentoringUser ResearchPrototypingComponent LibrariesAI Design ToolsCustomer Empathy

Questions & Answers

Common questions about this position

What experience level is required for the Lead Designer UI/UX role?

The role requires 7+ years of design experience, including 2+ years mentoring or managing designers, with expertise in either UI or UX design and strong fundamentals in the other.

What are the key responsibilities as a Lead Designer at Userlane?

You'll champion design vision, coach the design team, ensure design coherence, evolve the Design System, and contribute hands-on to either UI or UX design depending on your focus.

What is the company culture like at Userlane?

Userlane offers a high-performance culture with great leadership and a fun, engaged, motivated, and diverse team.

What tools and skills are needed for this position?

Strong proficiency in Figma is required, along with experience working with design systems and a good grasp of usability and accessibility principles.

What makes a strong candidate for the Lead Designer role?

Candidates with proven ability to balance leadership and hands-on design, experience in modern SaaS B2B environments, and strong collaboration skills in cross-functional teams stand out.

Userlane

Automates software onboarding and training processes

About Userlane

Userlane specializes in Digital Adoption Platforms (DAP) that automate training and onboarding for software applications. Its main product allows companies to help employees and customers learn to use new software without needing formal training sessions. This is particularly beneficial for large enterprises that require efficient onboarding solutions. Userlane operates on a Software-as-a-Service (SaaS) model, where clients subscribe to its platform and pay a recurring fee based on user numbers and service levels. This approach helps clients reduce costs and increase productivity by streamlining the onboarding process. Userlane's goal is to provide a seamless software experience, enabling instant use of applications and enhancing user engagement.

Munich, GermanyHeadquarters

2016Year Founded

$15.8MTotal Funding

SERIES_BCompany Stage

Consumer Software, Enterprise SoftwareIndustries

51-200Employees

Benefits

Hybrid Work Options

Professional Development Budget

Risks

Intense competition from platforms like Whatfix and WalkMe threatens market share.

Scaling operations in the U.S. and Europe may strain resources and service quality.

Dependence on large enterprise clients risks revenue fluctuations if clients switch.

Differentiation

Userlane offers no-code interactive guides, simplifying software onboarding without coding expertise.

The platform integrates seamlessly with existing software, requiring no changes to underlying systems.

Userlane's SaaS model provides scalable, subscription-based access to digital adoption solutions.

Upsides

Growing demand for digital adoption platforms boosts Userlane's market potential.

Partnership with PwC enhances Userlane's credibility and market reach.

Recent funding supports Userlane's product expansion and international growth.

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