Lead – Automation QA Lead – Infra & Application Resiliency at Northern Trust

Chicago, Illinois, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Financial ServicesIndustries

Requirements

Deep technical expertise in automation testing and stability validation
Strong leadership and team management skills
Strategic mindset to enhance system health, testing efficiency, and operational reliability
Ability to collaborate with global stakeholders, including engineering and service delivery teams
Proficiency in ITIL processes and change management protocols
Expertise in reviewing automation code quality and comprehensive requirement gathering for optimal test design and coverage

Responsibilities

Lead the execution and monitoring of automated production stability scripts to ensure consistent system performance
Drive automation strategies that enhance application resiliency and reduce manual intervention
Oversee stability validations and automated testing for infrastructure changes, ensuring minimal impact to production systems
Translate stakeholder needs into actionable automation deliverables and testing plans
Conduct regular connects with application Service Delivery Managers and engineering leadership to share status updates, accomplishments, and roadmap progress
Influence strategic decisions through data-driven insights and quality metrics
Maintain ongoing communication with stakeholders to track progress, gather feedback, and refine automation initiatives
Ensure quality oversight for infrastructure change testing, aligning with ITIL processes and change management protocols
Validate and approve automation assets before deployment to non-prod and production environments
Lead root cause analysis and collaborate with engineering and operations teams to identify improvement opportunities and enhance testing coverage
Lead a cross-functional team to manage and deliver automation stability solutions within defined SLAs
Coordinate and plan automated testing efforts to validate infrastructure changes, ensuring they do not adversely impact application health or system resiliency
Lead DR automation testing initiatives to validate system health and ensure robust coverage analysis for infrastructure change impacts
Lead automation projects and activities within planned schedule, including aggressive timely follow up on risks, issues and escalations
Partner with India-based leads to ensure seamless handoffs, issue resolution, and continuous delivery across time zones
Conduct requirement-gathering sessions to identify areas where automation can improve efficiency, reliability, and scalability and conduct handover to India partner teams with outcomes to ensure proper fulfillment of USA Stakeholder requirements
Drive closure of issues and risks related to automation script resiliency, maintaining accountability and transparency

Skills

Key technologies and capabilities for this role

Test AutomationQA LeadershipInfrastructure TestingApplication ResiliencyStability ValidationITIL ProcessesSLA ComplianceAutomation Scripting

Questions & Answers

Common questions about this position

What are the key responsibilities of the Automation QA Lead role?

The role involves overseeing automated testing and stability validation for infrastructure and applications, leading execution of production stability scripts, driving automation strategies for resiliency, stakeholder engagement, quality oversight for changes, incident analysis, and leading a cross-functional team to meet SLAs.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for this position?

This information is not specified in the job description.

What skills or qualities make an ideal candidate for this role?

The ideal candidate has deep technical expertise, strong leadership, a strategic mindset, experience with automation testing, ITIL processes, stakeholder collaboration, and the ability to drive system health and operational reliability.

What kind of team leadership is involved in this position?

The role requires leading a cross-functional team to manage and deliver automation stability solutions within defined SLAs, coordinating automated testing efforts, and collaborating with global stakeholders including engineering and service delivery teams.