Lead Administrator at Global Payments

Lindon, Utah, United States

Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Payments, FintechIndustries

Requirements

Ability to communicate clearly and professionally with customers over the phone
Ability to learn and identify products and capabilities
Excellent logic, reasoning, and decision-making skills
Outstanding customer service and teamwork skills
Ability to quickly learn and adapt to changing technology and priorities
Ability to work under pressure in a team environment
Strong attention to detail and ability to focus
0-2 years of customer service experience

Responsibilities

Receive inbound calls, qualify sales opportunities, and assign to sales
Receive incoming calls and route to the appropriate department if not related to a new account set-up or existing merchant hardware sale; if sales related, route to the appropriate MSR
Track lead distribution
Process and create new lead records in Salesforce and follow assignment instructions
Regular attendance and compliance within the assigned schedule

Skills

Sales Support

Lead Tracking

Call Routing

Google Docs

Sales Qualification

Customer Service

Global Payments

Payment technologies and software solutions

About Global Payments

N/AHeadquarters

N/AYear Founded

N/ACompany Stage

Land your dream remote job 3x faster with AI