d) at Santander

Mönchengladbach, North-Rhine-Westphalia, Germany

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Banking, Finance, InvestmentIndustries

Requirements

Completed training as a Bank Teller/Assistant or equivalent
Knowledge and experience in one or more of the specified product areas, or motivation to become a professional in these topics
Interest and/or experience in the areas of economics and finance
Verhandlungs- and Abschlussstärke (Negotiation and closing skills)
Empathy and understanding of people's needs
Enjoyment of modern, digital communication and high-quality consulting

Responsibilities

Conducting qualified advisory conversations via innovative tools
Developing and optimizing processes with creative ideas and new perspectives
Specializing and professionalizing in investment and pension product areas through seminars and on-the-job training
Identifying specific customer needs and developing suitable investment concepts, always considering the customer’s individual life situation
Expanding and maintaining an existing customer base, identifying suitable cross-selling products
Continuously developing and maintaining a sense of responsibility in proactively managing risks within the bank

Skills

Key technologies and capabilities for this role

Financial AdvisoryInvestment ProductsPension PlanningNegotiationClosing SalesCustomer Relationship ManagementDigital ConsultingEconomicsFinanceRisk Management

Questions & Answers

Common questions about this position

What is the location requirement for this role?

The position is onsite in Germany.

What benefits are offered for this position?

Benefits include flexible working hours with daily mobile work options, more than 6 weeks of annual vacation plus extras, annual bonus and variable salary components, company pension scheme, special bank product conditions, free parking, childcare, meal allowances, gym pass, and job ticket subsidies.

What skills are required for this Kundenberater role?

Required skills include interest or experience in economics and finance, strong negotiation and closing abilities, empathy for customer needs, and enjoyment of modern digital communication and high-quality consulting.

What is the company culture like at LENA Group?

The company offers great team spirit, extensive onboarding, diverse training opportunities, and a supportive environment with childcare facilities.

What makes a strong candidate for this position?

Strong candidates have completed training as a Bank Teller/Assistant or equivalent, knowledge or experience in investment/pension products or strong motivation to specialize, plus the listed skills in finance, negotiation, empathy, and digital consulting.

Santander

Provides banking, investment, and insurance services

About Santander

Santander Bank provides a variety of financial services to individuals, small businesses, and large corporations in the United States. Its offerings include savings and checking accounts, loans, credit cards, and investment products. The bank also has specialized services through Santander Investment Services and insurance products via Santander Securities LLC. Santander stands out from its competitors by focusing on community growth, committing $13.6 billion to support initiatives like the 'Cultivate Small Business' program, which aids early-stage entrepreneurs, especially from underrepresented groups. The bank generates revenue through interest on loans, service fees, and commissions, while promoting responsible banking practices and financial education. Santander's goal is to empower individuals and businesses, enhance community prosperity, and provide comprehensive financial solutions.

Boston, MassachusettsHeadquarters

1902Year Founded

$75MTotal Funding

POST_IPO_DEBTCompany Stage

Fintech, Financial ServicesIndustries

10,001+Employees

Benefits

Health, dental, & vision

401k

Flexible PTO

Parental & sick leave

Discounts: technology, travel, auto, fitness, & tuition

Risks

ISO 20022 transition may challenge smaller business partners.

'Quishing' attacks pose a growing threat to consumer security.

Openbank faces competition in the U.S. high-yield savings market.

Differentiation

Santander's Openbank offers a 5.00% APY high-yield savings account nationwide.

The bank's Inclusive Communities Plan pledges $13.6 billion for community initiatives.

Santander's ISO 20022 adoption enhances operational efficiency and data management.

Upsides

Openbank's high-yield savings account attracts more U.S. customers.

Santander's renewable energy financing highlights commitment to sustainable investments.

Proactive cybersecurity measures enhance customer trust and protect digital assets.

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