d) at Santander

Mönchengladbach, North-Rhine-Westphalia, Germany

Apply Now

Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Banking, Financial ServicesIndustries

Requirements

Vocational training in a commercial field, or alternatively, a career change from consulting professionals is possible
Knowledge and experience in (telephone) customer consulting and/or customer service is beneficial
Success motivation, enjoyment of sales and interaction with modern technologies and tools
Independent and team-oriented work style, high initiative, and the ability to build customer relationships

Responsibilities

Telephone consultation of existing and new customers regarding (online) credit and financing offers, as well as card and protection products
Develop and visualize needs-based offers using the latest technologies, always considering individual customer wishes
Independent customer contact to build and maintain a long-term customer relationship, and expand customer satisfaction through the placement of individually tailored supplementary products
Continuously develop and maintain a sense of responsibility in proactive risk management within the bank

Skills

Key technologies and capabilities for this role

Customer ServiceTelephone ConsultingSalesCredit ConsultingFinancing ProductsCustomer Relationship ManagementRisk Management

Questions & Answers

Common questions about this position

What benefits are offered for this position?

Benefits include flexible working hours with daily mobile work, more than 6 weeks of annual leave plus bank holidays and birthday leave, annual bonus and variable salary components, company pension scheme, and special discounts for bank products.

Is remote work possible in this role?

Yes, flexible working hours include the possibility of mobile work on a daily basis.

What skills and experience are required for this position?

Vocational training in a commercial field is required, with beneficial knowledge in telephone customer consulting or service. Key skills include success motivation, enjoyment of sales, interaction with modern technologies, independent and team-oriented work style, high initiative, and ability to build customer relationships.

What is the company culture like at Santander for this role?

The company offers great team spirit, extensive onboarding, diverse training opportunities, and childcare facilities, emphasizing secure jobs with development opportunities in a growing international company.

How should I apply for this position and what makes a strong candidate?

Submit an online application via www.santander-karriere.de. Strong candidates have commercial vocational training, customer service experience, sales motivation, tech-savviness, and strong relationship-building skills.

Santander

Provides banking, investment, and insurance services

About Santander

Santander Bank provides a variety of financial services to individuals, small businesses, and large corporations in the United States. Its offerings include savings and checking accounts, loans, credit cards, and investment products. The bank also has specialized services through Santander Investment Services and insurance products via Santander Securities LLC. Santander stands out from its competitors by focusing on community growth, committing $13.6 billion to support initiatives like the 'Cultivate Small Business' program, which aids early-stage entrepreneurs, especially from underrepresented groups. The bank generates revenue through interest on loans, service fees, and commissions, while promoting responsible banking practices and financial education. Santander's goal is to empower individuals and businesses, enhance community prosperity, and provide comprehensive financial solutions.

Boston, MassachusettsHeadquarters

1902Year Founded

$75MTotal Funding

POST_IPO_DEBTCompany Stage

Fintech, Financial ServicesIndustries

10,001+Employees

Benefits

Health, dental, & vision

401k

Flexible PTO

Parental & sick leave

Discounts: technology, travel, auto, fitness, & tuition

Risks

ISO 20022 transition may challenge smaller business partners.

'Quishing' attacks pose a growing threat to consumer security.

Openbank faces competition in the U.S. high-yield savings market.

Differentiation

Santander's Openbank offers a 5.00% APY high-yield savings account nationwide.

The bank's Inclusive Communities Plan pledges $13.6 billion for community initiatives.

Santander's ISO 20022 adoption enhances operational efficiency and data management.

Upsides

Openbank's high-yield savings account attracts more U.S. customers.

Santander's renewable energy financing highlights commitment to sustainable investments.

Proactive cybersecurity measures enhance customer trust and protect digital assets.

Land your dream remote job 3x faster with AI

Try Jobo Free