d) at Santander

Mönchengladbach, North-Rhine-Westphalia, Germany

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Banking, Financial ServicesIndustries

Requirements

Vocational training in a commercial field, or alternatively, a career change from consulting professionals is possible
Knowledge and experience in (telephone) customer consulting and/or customer service is beneficial
Success motivation, enjoyment of sales and interaction with modern technologies and tools
Independent and team-oriented work style, high initiative, and the ability to build customer relationships

Responsibilities

Telephone consultation of existing and new customers regarding (online) credit and financing offers, as well as card and protection products
Develop and visualize needs-based offers using the latest technologies, always considering individual customer wishes
Independent customer contact to build and maintain a long-term customer relationship, and expand customer satisfaction through the placement of individually tailored supplementary products
Continuously develop and maintain a sense of responsibility in proactive risk management within the bank

Skills

Customer Service

Telephone Consulting

Sales

Credit Consulting

Financing Products

Customer Relationship Management

Risk Management

Santander

Provides banking, investment, and insurance services

About Santander

Santander Bank provides a variety of financial services to individuals, small businesses, and large corporations in the United States. Its offerings include savings and checking accounts, loans, credit cards, and investment products. The bank also has specialized services through Santander Investment Services and insurance products via Santander Securities LLC. Santander stands out from its competitors by focusing on community growth, committing $13.6 billion to support initiatives like the 'Cultivate Small Business' program, which aids early-stage entrepreneurs, especially from underrepresented groups. The bank generates revenue through interest on loans, service fees, and commissions, while promoting responsible banking practices and financial education. Santander's goal is to empower individuals and businesses, enhance community prosperity, and provide comprehensive financial solutions.

Boston, MassachusettsHeadquarters

1902Year Founded

$75MTotal Funding

POST_IPO_DEBTCompany Stage

Fintech, Financial ServicesIndustries

10,001+Employees

Benefits

Health, dental, & vision

401k

Flexible PTO

Parental & sick leave

Discounts: technology, travel, auto, fitness, & tuition

Risks

ISO 20022 transition may challenge smaller business partners.

'Quishing' attacks pose a growing threat to consumer security.

Openbank faces competition in the U.S. high-yield savings market.

Differentiation

Santander's Openbank offers a 5.00% APY high-yield savings account nationwide.

The bank's Inclusive Communities Plan pledges $13.6 billion for community initiatives.

Santander's ISO 20022 adoption enhances operational efficiency and data management.

Upsides

Openbank's high-yield savings account attracts more U.S. customers.

Santander's renewable energy financing highlights commitment to sustainable investments.

Proactive cybersecurity measures enhance customer trust and protect digital assets.

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