Junior Platform Operations Voice Engineer at InMobi

Asuncion, Asuncion, Paraguay

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, Cloud CommunicationsIndustries

Requirements

Advanced level of English, both spoken and written
Strong communication skills, with the ability to work effectively with technical and non-technical stakeholders
Proactive, detail-oriented mindset, with a strong sense of ownership in resolving issues
Solid analytical and problem-solving skills, including the ability to interpret technical data, logs, and CDRs
Intermediate level of Excel (e.g., using formulas, filters, and pivot tables to analyze data)
Around 1 year of experience in the Telco or VoIP industry (a plus)
Familiarity with SBC (Session Border Controller) architecture and general VoIP infrastructure (an advantage)

Responsibilities

Monitor, troubleshoot, and resolve technical issues related to voice calls and VoIP protocols (SIP, SDP, RTP)
Handle support requests from global customers and internal teams, ensuring timely and high-quality resolution
Work with SIP trunks and SBC infrastructure to integrate, migrate, and maintain VoIP connections
Use call detail records (CDRs) and monitoring tools to analyze call quality, identify patterns, and drive improvements
Collaborate with cross-functional teams (e.g., Product, Engineering, Customer Success, Partners) to ensure seamless end-to-end voice experiences
Contribute to the enhancement of tools and systems used for monitoring, alerting, and troubleshooting VoIP services
Stay up to date with new voice technologies, standards, and best practices, and share knowledge within the team

Skills

Key technologies and capabilities for this role

VoIPSIPSDPRTPSBCCDRsPlatform OperationsMonitoringTroubleshootingVoice Communications

Questions & Answers

Common questions about this position

What skills are required for the Junior Platform Operations Voice Engineer role?

The role requires knowledge of VoIP technologies including SIP, SDP, RTP, SBC, and CDRs, along with skills in monitoring, troubleshooting voice calls, handling support requests, and working with SIP trunks and monitoring tools.

What is the company culture like at Infobip?

Infobip fosters a culture of curiosity, passion, collaboration, and purpose-driven work, with employees contributing to a global team shaping communications technology.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

What makes a strong candidate for this Voice Engineer position?

A strong candidate is an early-career engineer passionate about telecommunications, eager to grow, with interest in VoIP technologies, and able to collaborate across global and cross-functional teams.

InMobi

Mobile advertising and programmatic solutions provider

About InMobi

InMobi specializes in mobile advertising and marketing technology, focusing on the automated buying and selling of ad space within mobile applications. Their platform allows media buyers and marketers to efficiently purchase ad space to reach specific audiences, while app publishers can monetize their applications by selling ad space. InMobi offers a range of advertising solutions, including demand-side platforms (DSPs) for buyers and supply-side platforms (SSPs) for publishers, along with analytics tools to enhance ad performance and minimize fraud. Unlike many competitors, InMobi also provides educational resources through InMobi U, helping clients understand the in-app programmatic ecosystem. The company's goal is to optimize ad revenue for both advertisers and publishers while establishing itself as a leader in mobile advertising education.

Kadubeesanahalli, IndiaHeadquarters

2007Year Founded

$214.6MTotal Funding

DEBTCompany Stage

Consumer Software, Education, EntertainmentIndustries

11-50Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Unlimited Paid Time Off

Flexible Work Hours

Wellness Program

Free Lunch

Pet Insurance

Employee Assistance Program

Risks

Increased competition from local players like VerSe in the digital marketing space.

Potential over-reliance on debt financing could impact financial stability.

Pressure to deliver on AI-driven expansion could strain resources if not managed well.

Differentiation

InMobi offers a comprehensive suite of advertising solutions for advertisers and publishers.

The company provides advanced analytics and optimization tools to improve ad performance.

InMobi's partnership with Scope3 pioneers green media offerings, attracting eco-conscious brands.

Upsides

InMobi secured $100 million to enhance AI capabilities for sophisticated ad targeting.

The company is recognized as a 'Strong Performer' in the sell-side platform market.

InMobi's planned IPO indicates strong market confidence and potential capital for expansion.

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