d) Payment at eBay

Planegg, Bavaria, Germany

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Payments, FintechIndustries

Requirements

Abgeschlossene kaufmännische Ausbildung
Idealerweise erste Erfahrungen in der Kundenberatung oder im Vertriebsinnendienst (auch motivierte Quereinsteiger mit Leidenschaft für Sales und Organisation willkommen)
Kundenorientierte, strukturierte und zuverlässige Arbeitsweise
Flexibilität und Belastbarkeit in dynamischen Situationen
Interesse an Prozessen im Zahlungsverkehr und Bereitschaft, sich in neue technische Themen einzuarbeiten
Routinierter Umgang mit MS Office und gutes Verständnis für kaufmännische Abläufe
Sehr gute Deutsch- und Englischkenntnisse

Responsibilities

Unterstützung des Vertriebsteams bei der Betreuung bestehender Kundenbeziehungen
Key-Account-Support: Assistenz bei operativen und administrativen Aufgaben, wie Vorbereitung von Kundenpräsentationen und Monitoring laufender Projekte
Erste Anlaufstelle für alltägliche Kundenanfragen, selbstständige Bearbeitung und Koordination der Kommunikation
Projektkoordination: Unterstützung bei der Organisation interner Prozesse und reibungsloser Ablauf abteilungsübergreifender Projekte
Schnittstelle zwischen internen Abteilungen (z. B. IT, Finance, Vertrieb) zur Sicherstellung aktueller Informationen
Pflege von Kundendaten und Erstellung regelmäßiger Reports für Überblick über KPIs

Skills

Key technologies and capabilities for this role

Account ManagementKey Account SupportCustomer Relationship ManagementProject MonitoringCustomer Presentations

Questions & Answers

Common questions about this position

What is the work arrangement for this Junior Account Manager role?

The position is hybrid.

What salary is offered for this position?

This information is not specified in the job description.

What qualifications are required for the Junior Account Manager role?

A completed commercial apprenticeship is required, and ideally first experiences in customer consulting.

What growth opportunities are available in this role?

With increasing experience, you will take on more responsibility and gradually advance towards Key Account Management, with support for professional and personal development.

What makes a strong candidate for this Junior Account Manager position?

Candidates with a commercial apprenticeship, initial customer consulting experience, strong communication skills, and the ability to handle administrative tasks and project coordination stand out.

eBay

Global online marketplace for buying and selling

About eBay

eBay is an online marketplace where individuals and businesses can buy and sell a wide range of products, including electronics, fashion, and collectibles. Users can list items for auction or use the 'Buy It Now' option for immediate purchases. eBay stands out from competitors with its vast selection, user-friendly interface, and strong buyer and seller protections, including free shipping on many items. The company's goal is to facilitate seamless transactions while generating revenue through transaction fees, advertising, and subscription services.

San Jose, CaliforniaHeadquarters

1995Year Founded

$6.5MTotal Funding

IPOCompany Stage

Consumer Software, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

401(k) Company Match

Paid Vacation

Parental Leave

Risks

Niche e-commerce platforms like StockX and Poshmark may draw away eBay's customers.

Social media platforms with shopping features could divert traffic from eBay.

Direct-to-consumer brands bypassing marketplaces may reduce eBay's seller base.

Differentiation

eBay offers a unique auction-style listing alongside 'Buy It Now' options.

The platform provides robust buyer and seller protections, enhancing trust in transactions.

eBay's vast product selection includes new, refurbished, and second-hand items.

Upsides

eBay's acquisition of GSI Commerce strengthens its position as a global commerce partner.

The rise of social commerce offers eBay opportunities to integrate social shopping features.

Increased focus on sustainability aligns with eBay's refurbished and second-hand product categories.

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