ITOC COMPUTE ENGINEER – ITALIAN at Hewlett Packard Enterprise

Ariana, Ariana, Tunisia

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Information TechnologyIndustries

Requirements

Sharp domain expertise in technologies and concepts related to Compute, Servers, and Operating Systems
Italian language proficiency (implied by job title)
Ability to lead and manage Compute Infrastructure across multiple technologies
Experience installing, configuring, troubleshooting, and administering compute servers and virtualization
Strong technical communication skills for internal and external stakeholders
Leadership in technical escalation processes and being a single point of contact for Compute topics
Capability to work in highly pressurized, stressful environments with resiliency
Willingness to work after office hours, 24x7 availability for critical escalations and Out of Hours (OOH) coverage
Sensitivity to other cultures and ability to work constructively with diverse teams
Skilled in problem management methodologies for escalated issues
Experience managing technical action plans across customers, partners, teams, and SMEs
Ability to train and upskill colleagues on Compute topics
Experience leading virtual technical teams, negotiating resources, and collaborating with vendors, onshore/offshore teams, and stakeholders
Capability to create, update documentation, and implement best practices for Servers/Compute

Responsibilities

Lead every aspect of Compute Infrastructure, including management and coordination of activities spanning multiple technologies, with primary focus on Servers and Operating Systems
Own Compute-related topics as the single point of contact for reactive and proactive discussions, changes, patching, upgrades, impact analysis, and assessment
Serve as the designated point of contact for the Technical Escalation Process related to Compute
Share 'Best Practices' with technology peers and teams in the Managed Services community, identifying proactive issue prevention opportunities
Support and troubleshoot Compute issues in large, complex, and widely distributed environments
Manage technical action planning across multiple customers, partner resources, teams, and domain SMEs, leading development of Compute technical action plans
Communicate technical action plans and drive communications with internal HPE Technical Teams, Customers, and Partners
Provide highly innovative management of complex IT environments and solutions
Create opportunities to increase work group competence, identify and communicate training needs to remedy inefficiencies or capacity challenges
Train and upskill colleagues on Compute to enhance team flexibility
Lead/drive virtual technical teams within HPE/Partner to isolate causes of Compute-related issues
Work with support vendor teams, customer account teams, HPE/Partner onshore and offshore teams, Managed Services Manager, Consultants, Customer Business Manager, Escalation Manager, and other stakeholders
Negotiate to assemble correct resources for issue resolution
Plan and implement best practices for Servers/Compute
Create and update documentation for procedures, solutions, and project artifacts
Maintain complex solutions involving Storage, backup, Applications, and Databases

Skills

Servers

Operating Systems

Virtualization

Compute Infrastructure

Troubleshooting

Administration

Patching

Upgrades

Italian

Hewlett Packard Enterprise

Provides enterprise IT solutions and services

About Hewlett Packard Enterprise

Hewlett Packard Enterprise provides enterprise IT solutions with a focus on cloud services, artificial intelligence, and edge computing. Their products include HPE Ezmeral for managing containers, HPE GreenLake for cloud services, and HPE Aruba for networking. These solutions help businesses improve their performance and adapt to digital changes. HPE's business model includes selling hardware, software, and services, as well as offering subscription-based services and long-term contracts. What sets HPE apart from competitors is its commitment to open-source projects and its active developer community, which supports collaboration and innovation. The company's goal is to empower organizations to transform digitally and optimize their operations.

Houston, TexasHeadquarters

1939Year Founded

IPOCompany Stage

Hardware, Enterprise Software, AI & Machine LearningIndustries

10,001+Employees

Risks

Integration challenges with Juniper Networks may delay AI-driven networking benefits.

Competition from startups like Flywheel could impact HPE's AI and cloud services.

HPE's acquisition strategy may strain resources and distract from core operations.

Differentiation

HPE's GreenLake offers a unique hybrid cloud platform for diverse IT environments.

HPE Ezmeral provides advanced container management, enhancing enterprise AI and analytics capabilities.

HPE's Aruba solutions integrate cloud security and networking for seamless, secure connectivity.

Upsides

HPE's acquisition of Juniper Networks boosts AI-driven innovation in networking.

OpsRamp acquisition enhances HPE's IT management with AI-based automation capabilities.

Axis Security integration strengthens HPE's cloud security offerings with SASE solutions.

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