IT Technician at Zalando

Nogarole Rocca, Veneto, Italy

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

E-commerce, LogisticsIndustries

Requirements

Previous professional experience in 1st and 2nd level support (experience in IT logistics field is an advantage)
Solid network knowledge (TCP/IP, VLAN, Ethernet, Wi-Fi)
Knowledge of DHCP, DNS, Mail Transport, FTP, SSH (advantage)
Completed education in IT field
Experience in handling Linux systems
Experience in data protection and data security
Able to communicate fluently in English and Italian
Willing to work in shifts and onsite

Responsibilities

Provide 1st and 2nd level support for workplace systems (Windows) and production sites (Linux)
Troubleshooting in desktop, printer, and mobile area
Setup and upgrading of workplaces and infrastructure
Monitoring of network infrastructures (hardware, TCP/IP, router, Wi-Fi)
Fault analysis in WAN and LAN using appropriate network protocols

Skills

Windows

Linux

TCP/IP

VLAN

Ethernet

Wi-Fi

DHCP

DNS

SSH

FTP

troubleshooting

network monitoring

Zalando

European online fashion retail marketplace

About Zalando

Zalando operates as a major e-commerce platform in Europe, focusing on fashion and lifestyle products. It allows customers to shop for a wide variety of clothing, shoes, and accessories from both established and emerging brands through its website and mobile app. The platform generates revenue by selling products directly to consumers and earning commissions from third-party sellers who list their items on Zalando. A key feature of Zalando is its commitment to providing a smooth shopping experience, which includes free delivery and returns, a large selection of products, and personalized recommendations. Zalando Plus, a premium membership program, offers additional benefits like faster shipping and exclusive deals. The company distinguishes itself from competitors by investing in technology and logistics to enhance customer satisfaction and streamline operations.

Berlin, GermanyHeadquarters

2008Year Founded

$149.8MTotal Funding

IPOCompany Stage

Consumer Software, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Unlimited Paid Time Off

Flexible Work Hours

Remote Work Options

Paid Vacation

Hybrid Work Options

Company Equity

Professional Development Budget

Visa Support

Wellness Program

Risks

Acquisition of About You may strain financial resources and affect profitability.

Virtual Fitting Room may face technological challenges and user adoption issues.

Competition from Vestiaire Collective's AI advancements could threaten Zalando's market position.

Differentiation

Zalando offers a seamless shopping experience with free delivery and returns.

The company invests heavily in technology for efficient operations and customer satisfaction.

Zalando's wide selection includes both well-known and emerging fashion brands.

Upsides

Acquisition of About You could expand market share in European fashion e-commerce.

Virtual Fitting Room may reduce return rates and improve customer satisfaction.

Zalando Partner platform could enhance third-party seller experience and increase commission revenue.

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