IT Administrator
Virta Health74,100 - 85,200 USD/year
- Full Time
- Junior (1 to 2 years)
Not SpecifiedCompensation
Junior (1 to 2 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Consumer Software, Cybersecurity, Enterprise SoftwareIndustries
Requirements
Candidates should have strong technical expertise in macOS, with Windows experience being a plus, and familiarity with identity and device management tools like Azure AD, Jamf, and Intune. Experience with enterprise collaboration tools such as Google Workspace, Office 365, Slack, and Atlassian products is required, along with excellent troubleshooting and problem-solving skills within Mac and enterprise IT environments. AV event management experience and proficiency with ITSM platforms like ServiceNow for ticketing and process automation are preferred. A proactive, customer-first mindset with strong communication skills and a meticulous approach to IT operations is essential.
Responsibilities
The IT Support Specialist will provide frontline IT support, serving as the primary contact for troubleshooting hardware, software, and network issues. They will manage IT assets and vendor relationships, coordinating procurement, repairs, and maintenance of hardware and software. The role involves driving IT process improvements by working with cross-functional teams to refine workflows and suggest innovative solutions. Additionally, the specialist will support audiovisual setups and troubleshoot technical issues for meetings and events, while leveraging ITSM tools to streamline support operations.
Skills
macOS
Azure AD
Jamf
Intune
Google Workspace
Office 365
Slack
Atlassian
Troubleshooting
Google Meet
Microsoft Teams
Crestron
ServiceNow
Ticketing
Incident tracking
Process automation
Written communication
Verbal communication
OpenAI
Develops safe and beneficial AI technologies
About OpenAI
OpenAI develops and deploys artificial intelligence technologies aimed at benefiting humanity. The company creates advanced AI models capable of performing various tasks, such as automating processes and enhancing creativity. OpenAI's products, like Sora, allow users to generate videos from text descriptions, showcasing the versatility of its AI applications. Unlike many competitors, OpenAI operates under a capped profit model, which limits the profits it can make and ensures that excess earnings are redistributed to maximize the social benefits of AI. This commitment to safety and ethical considerations is central to its mission of ensuring that artificial general intelligence (AGI) serves all of humanity.
Key Metrics
San Francisco, CaliforniaHeadquarters
2015Year Founded
$18,433.2MTotal Funding
LATE_VCCompany Stage
AI & Machine LearningIndustries
1,001-5,000Employees