IT Support Specialist at Altera

Olympic Valley, California, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Hospitality, TourismIndustries

Requirements

Ability to perform each essential duty satisfactorily (reasonable accommodations may be made for disabilities)
Applicants must be 18 years of age
Ability to troubleshoot problems, perform diagnostics, and resolve technical issues in a timely and efficient manner
Excellent customer service skills to provide responsive service to staff, vendors, and end users
Ability to establish and maintain cooperative working relationships

Responsibilities

Provide technical assistance, solutions, and support related to the installation and maintenance of computers, systems, software, applications, printers, peripherals, and related equipment
Support a broad range of technologies and applications related to the resort’s point of sale systems and daily business operations
Troubleshoot problems, perform diagnostics, and resolve technical issues

Questions & Answers

Common questions about this position

What is the pay range for the IT Support Specialist position?

The base hourly pay range is $26.00 - $31.00 per hour, with actual pay varying based on factors like experience, education, and location.

Is this IT Support Specialist role remote or on-site?

This information is not specified in the job description.

What skills are needed for the IT Support Specialist role?

This information is not specified in the job description.

What benefits does Palisades Tahoe offer?

Benefits include free skiing and riding at 16 resorts, healthcare options, 401(k) with company match, discounts on gear and food, free lift tickets, and an Employee Assistance Program.

What is the location for this IT Support Specialist job?

The position is at Palisades Tahoe, the largest ski resort in the Lake Tahoe region.

Altera

Develops digital human agents for AI

About Altera

Altera develops digital human agents that mimic human traits like empathy, friendship, and fun. Their primary product allows users to interact with an AI agent while playing Minecraft, creating a friendly and engaging experience. Altera's agents are designed to be interoperable and capable of long-term autonomy, making them suitable for both individual users and businesses. Unlike many competitors, Altera focuses on advancing research and scaling technology to deliver unique, human-like AI products. The company's goal is to redefine AI agents, enhancing their versatility and human-like qualities.

San Francisco, CaliforniaHeadquarters

2023Year Founded

$10.7MTotal Funding

SEEDCompany Stage

Consumer Software, AI & Machine LearningIndustries

11-50Employees

Risks

Priest-led cults in Altera's Minecraft simulation may cause ethical concerns.

Managing 1,000 autonomous AI agents poses safety and ethical challenges.

Creating believable digital humans may lead to misuse in deceptive AI applications.

Differentiation

Altera specializes in digital human agents with traits like empathy and friendship.

Their first product offers a unique Minecraft experience with interactive AI agents.

Altera's focus on human-like AI agents sets them apart in the AI sector.

Upsides

Altera raised $9M in May 2024, showing strong investor confidence.

AI-driven gaming experiences are gaining popularity, benefiting Altera's Minecraft product.

The rise of AI companions in mental health indicates a market for empathetic agents.

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