IT SaaS Ops Admin

Pakistan

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Biotechnology, Software, Logistics, Construction, Energy, Field Service, Manufacturing, Food & Agriculture, Food and Beverage, Retail, Public Sector, TransportationIndustries

Requirements

Candidates should have 3+ years of experience in enterprise-level IT services or SaaS administration and 2+ years administering Cloud Identity-as-a-Service solutions like Okta or BetterCloud, supporting federated authentication protocols. Proven experience troubleshooting and maintaining API integrations and plugins across SaaS environments, along with hands-on experience managing Google Workspace, is required. A track record of executing technical projects within collaborative, cross-functional IT teams is also necessary.

Responsibilities

The IT SaaS Ops Administrator will administer, troubleshoot, and optimize SaaS applications including Okta, Google Workspace, Atlassian, BetterCloud, Slack, and GCP. They will provide escalation support for IT Helpdesk, partner with Engineering for platform enhancements, and develop/maintain identity management integrations such as SSO, SAML, and federated authentication. This role also involves supporting API connections between SaaS tools, documenting procedures and policies, and assisting in the evaluation, selection, and onboarding of new technologies.

Skills

SaaS administration

Cloud-based applications

IT Support

Engineering

Software environment management

Security

Reliability

Motive

Enhances broadband services for providers

About Motive

Motive focuses on enhancing the customer experience for broadband service providers. They offer a strategy called the High Leverage Network, which helps service providers simplify their offerings, making it easier for customers to buy, own, and use their services. This approach allows providers to fully utilize their networks to improve business outcomes and stand out in a competitive market. Unlike other companies, Motive emphasizes continuous innovation as a key differentiator, enabling service providers to create a more personalized and engaging experience for their customers. The ultimate goal of Motive is to help service providers deliver a superior customer experience that drives loyalty and business success.

Austin, TexasHeadquarters

1871Year Founded

IPOCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

51-200Employees