IT Infrastructure and Data Center Manager at SailPoint

Austin, Texas, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Identity ManagementIndustries

Requirements

Bachelor’s degree in Computer Science, Information Technology, or related field (Master’s preferred)
Relevant certifications (e.g., ITIL, Cisco, Microsoft, VMware, AWS/Azure) are a plus
7 or more years of experience as an IT Systems Engineer in a global enterprise environment
3 or more years of experience in a technical or people leadership role in a global enterprise environment
Experience with international compliance frameworks such as ISO 27001, SOC Type 2, SOX, FedRAMP, IRAP, C5, and Cyber Essentials
Proven experience managing data centers and critical infrastructure systems
Deep knowledge of networking, server architecture, virtualization (VMware/Hyper-V), and storage technologies
Familiarity with cloud infrastructure and migration strategies
Experience with monitoring tools, automation scripts, and infrastructure-as-code (IaC) is a plus
Strong scripting and automation development skills
Deep experience with vulnerability management
Expertise in Windows and Linux server administration
Expertise with VMWare virtualization and automation (vCenter, vSphere, Aria Automation, etc.)
Expertise with Microsoft 365 administration, including Entra ID, Exchange Online, and Teams
Expertise in configuration management tools such as Intune, SCCM, Ansible, Tanium, etc
Strong knowledge of networking principles and protocols
Experience with datacenter server and storage technologies
Strong leadership and communication abilities
Excellent problem-solving and decision-making skills
Ability to manage multiple priorities

Responsibilities

Design, implement, and maintain robust IT infrastructure strategies and architectures
Manage enterprise-level hardware and software systems, including servers, storage, and network devices
Monitor system performance, availability, and capacity planning to ensure uptime and scalability
Oversee the day-to-day operations of data center facilities (on-premise and/or co-located)
Ensure efficient power usage, cooling, and space management in compliance with industry standards
Manage vendor relationships and service contracts related to data center hardware, hosting, and facilities
Lead and mentor a team of infrastructure engineers and support technicians
Manage project timelines, deliverables, and resource allocation
Establish and enforce operational policies and procedures
Implement and enforce data security, backup, and disaster recovery procedures
Ensure compliance with internal policies, external regulations (e.g., SOC Type 2, SOX & ISO, IRAP, and audit requirements)
Coordinate vulnerability assessments and remediation efforts
Support integration and management of cloud-based infrastructure (e.g., AWS, Azure, Google Cloud)
Drive hybrid cloud strategies aligned with organizational goals
Develop and manage budgets related to infrastructure and data center operations
Provide regular reporting on infrastructure performance, risks, and strategic initiatives to senior leadership

Skills

Key technologies and capabilities for this role

IT InfrastructureData Center OperationsServersStorageNetworkingCloud ServicesDisaster RecoveryCapacity PlanningVendor ManagementSOC 2SOXISOVulnerability AssessmentTeam Leadership

Questions & Answers

Common questions about this position

What experience is required for the IT Infrastructure and Data Center Manager role?

Candidates need 7 or more years of experience as an IT Systems Engineer in a global enterprise environment and 3 or more years in a technical or people leadership role in a global enterprise environment. Experience with international compliance frameworks such as ISO 27001, SOC Type 2, SOX, FedRAMP, IRAP, C5, and Cyber Essentials is also required.

What education and certifications are needed for this position?

A Bachelor’s degree in Computer Science, Information Technology, or related field is required, with a Master’s preferred. Relevant certifications such as ITIL, Cisco, Microsoft, VMware, AWS/Azure are a plus.

Is this a remote position or does it require on-site work?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

What leadership responsibilities does this role involve?

The role requires leading and mentoring a team of infrastructure engineers and support technicians, managing project timelines, deliverables, and resource allocation, and establishing operational policies and procedures.

SailPoint

Provides identity security solutions for enterprises

About SailPoint

SailPoint provides identity security solutions that help organizations manage and protect digital identities. Its main products, including IdentityIQ, IdentityNow, and File Access Manager, assist businesses in ensuring compliance with regulations, reducing risks, and controlling access to sensitive information. These products work by giving organizations visibility into who has access to what data, allowing them to manage permissions effectively. SailPoint stands out from competitors by utilizing advanced technologies like artificial intelligence and machine learning to enhance its identity governance capabilities. The company's goal is to be a trusted partner for enterprises in navigating the complexities of identity security, ensuring that they can securely manage access to their critical information.

Austin, TexasHeadquarters

2004Year Founded

$20.7MTotal Funding

IPOCompany Stage

Cybersecurity, AI & Machine LearningIndustries

1,001-5,000Employees

Risks

Emerging identity management startups increase competition, potentially eroding market share.

Rapid technological changes may outpace SailPoint's innovation, risking solution obsolescence.

Integration challenges with acquisitions like SecZetta may disrupt services or misalign strategies.

Differentiation

SailPoint specializes in managing and securing digital identities for enterprises.

The company leverages AI and machine learning to enhance identity security solutions.

SailPoint's IdentityIQ provides visibility and control over user access.

Upsides

Growing demand for remote work security boosts SailPoint's remote access management features.

Rising adoption of AI-driven identity analytics aligns with SailPoint's AI capabilities.

Increased regulatory requirements drive demand for SailPoint's identity governance solutions.

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