IT Director, Experience Design (XD) at Johnson & Johnson

New Brunswick, New Jersey, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, MedTech, PharmaceuticalsIndustries

Requirements

Ability to lead through change and experience with turnaround successes
Clear ability to attract, hire, and retain superior design talent
Expertise in guiding and mentoring XD leaders, designers, and non-designers to upskill design thinking capabilities
Experience establishing career latticing structures and professional development pathways for design talent
Proficiency in establishing KPIs, feedback loops, data-driven storytelling, and Quarterly Business Reviews
Knowledge of design artifacts and frameworks (personas, journey maps, service blueprints, prototypes)
Understanding of digital accessibility principles and Global Design System management

Responsibilities

Drive enterprise-wide XD strategy as a strategic leader, aligning with J&J’s business priorities and values
Inspire and grow a high-performing, people-centric XD Enterprise Sub-Chapter organization
Advocate for design at the executive level and execute strategic partner utilization for elastic demand with key vendors
Partner with leaders across HR, Quality, Legal, Finance, Corporate Affairs, Tech Services, Information Security, and more to co-create integrated, scalable experience solutions
Facilitate alignment across diverse stakeholder groups through design sprints, workshops, and co-creation sessions
Oversee creation of design artifacts and frameworks across key touchpoints
Deliver and manage Experience Design Products and Solutions, including the Global Design System
Ensure digital accessibility principles are embedded in all design outputs
Attract, hire, and retain superior design talent to support product teams across functions, regions, and sectors
Guide and mentor XD leaders, designers, and non-designers to foster development and design thinking
Foster a culture of curiosity, collaboration, and continuous learning
Lead and facilitate Quarterly Business Reviews by business unit/function to ensure prioritization, objectives, and key results
Establish KPIs and feedback loops to measure experience outcomes and continuously improve
Use data-driven storytelling to communicate insights, demonstrate design value, and influence enterprise-wide adoption
Drive adoption of experience design practices across the enterprise

Skills

Key technologies and capabilities for this role

Experience DesignUX DesignUI DesignDigital StrategyDesign LeadershipStrategic DesignPeople Leadership

Questions & Answers

Common questions about this position

Is this position remote or does it require working from an office?

This position will be based in New Brunswick and Raritan, NJ.

What are the key responsibilities of this role?

The role involves strategic design leadership, cross-business collaboration, experience design execution including design artifacts and the Global Design System, and team leadership & development.

What is the salary or compensation for this position?

This information is not specified in the job description.

What is the company culture like at Johnson & Johnson Technology?

JJT shapes the future of healthcare by unlocking the power of people, technology, and insights, collaborating as trusted allies across functions, sectors, and regions to align business strategies with technology solutions that drive outcomes that matter and experiences that delight, with a focus on being relentlessly people-centric.

What makes a strong candidate for this IT Director role?

A strong candidate should have experience in strategic design leadership, inspiring high-performing teams, cross-functional collaboration, overseeing design artifacts and systems, and advocating for design at the executive level.

Johnson & Johnson

Healthcare products in pharmaceuticals and devices.

About Johnson & Johnson

Johnson & Johnson operates in the healthcare sector with three main areas: pharmaceuticals, medical devices, and consumer health products. In the pharmaceuticals segment, the company develops prescription drugs for various medical conditions such as cancer and infectious diseases. The medical devices segment provides products used in surgeries and other medical procedures, while the consumer health segment offers over-the-counter products, including baby care and personal health items. Johnson & Johnson generates revenue through direct sales and partnerships, and it invests significantly in research and development to create new products that meet the needs of consumers and healthcare providers. The company stands out from competitors by emphasizing diversity, equity, and inclusion in its workplace, fostering an environment where employees can share their perspectives. Its goal is to improve patient outcomes and enhance the overall health and well-being of individuals globally.

New Brunswick, New JerseyHeadquarters

1886Year Founded

IPOCompany Stage

HealthcareIndustries

10,001+Employees

Risks

J&J faces a class action lawsuit in Australia over ineffective cold and flu medications.

Former J&J executives joining other firms could lead to increased competition.

Ongoing legal battles, like the lawsuit against Cigna, pose financial liabilities for J&J.

Differentiation

J&J operates in three segments: pharmaceuticals, medical devices, and consumer health.

The company invests heavily in R&D for innovative medical solutions and products.

J&J is committed to diversity, equity, and inclusion in its workplace culture.

Upsides

J&J's collaboration with Helsinki University Hospital focuses on value-based healthcare models.

The rise of personalized medicine offers J&J opportunities in targeted therapies.

Increased focus on digital health solutions presents expansion opportunities for J&J.

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