IT Analyst, Infrastructure China at Danaher Corporation

Shanghai, Shanghai, China

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Life Sciences, Biotechnology, DiagnosticsIndustries

Requirements

Bachelor’s degree in IT or IT-related discipline
3 years or more working experience in regional operations support and warehouse environment role
Experience installing, configuring, troubleshooting and supporting Windows OS and applications and Active Directory management
Good written and spoken communication skills, including ability to produce user guides, diagrams and flowchart
Ability to manage multiple support requests simultaneously, prioritizing tasks and allocating resources effectively to meet deadlines and objectives
Ability to work independently and manage multiple priorities
CCNA or ITIL certification is an advantage
Experience working in a regulated or multinational and diverse environment, with strong interpersonal skills to manage and collaborate with teams across different cultural backgrounds and business practices is a plus
Experience of support Biopharming Research and Development environment role is an advantage
Ability to write simple scripts for automation (e.g., PowerShell, DOS script) is a plus

Responsibilities

Responsible for daily operational and support activities, including the setup of laptops/desktops, resolving hardware, software, network, and printing issues, providing assistance during company events, etc
Serve as the primary onsite IT contact for infrastructure-related issues at Shanghai CTC campus
Providing support for manufacturing and warehouse operation when needed, with the highest priority
Monitor IT ticket queues and resolve infrastructure incidents and service requests, these can come in form of incoming phone calls, walk-up or web-submitted IT tickets
Document issues and resolutions to contribute to the knowledge base
Maintain IT Server/MDF/IDF rooms
Support local infrastructure components including servers, network devices, and voice systems
Monitor IT system performance and ensure uptime meets SLA targets
Assist in OS patching, hardware upgrades, and IT maintenance activities
Ensure adherence to China’s data security laws and internal IT policies and standard
Support audit and compliance activities including SOX/SOC controls

Skills

Key technologies and capabilities for this role

IT InfrastructureHardware SupportSoftware SupportNetwork TroubleshootingPrinting SupportLaptop SetupDesktop SetupTechnical Support

Questions & Answers

Common questions about this position

What is the work arrangement for this IT Analyst role?

This is an on-site role located in Cytiva Shanghai.

What qualifications are required for this position?

A Bachelor’s degree in IT or IT-related discipline and 3 years or more working experience are required.

What does the role involve in terms of technical support?

The role includes daily operational support like setting up laptops/desktops, resolving hardware/software/network/printing issues, and serving as the primary onsite IT contact at the Shanghai CTC campus.

What is the company culture like at Cytiva?

Cytiva fosters a culture of belonging where unique viewpoints matter, with a shared commitment to innovate for tangible impact, continuous improvement, and caring for each other, customers, and patients.

What salary or compensation is offered for this role?

This information is not specified in the job description.

Danaher Corporation

Water quality, diagnostics, and identification solutions

About Danaher Corporation

Danaher Corporation operates in key markets such as water quality, product identification, and diagnostics. The company provides precision instruments and advanced purification technologies for analyzing and managing water, ensuring its safety in various environments. In product identification, Danaher specializes in laser marking, coding, and packaging solutions that help maintain product freshness and accurate labeling throughout the supply chain. In the diagnostics sector, Danaher offers tools and software that enhance diagnostic confidence, enabling healthcare providers to deliver effective care. What sets Danaher apart from competitors is its unique Danaher Business System, which focuses on continuous improvement and empowers employees to drive change. The company's goal is to consistently deliver high-performance products and solutions while maintaining leadership in its markets.

Washington, District of ColumbiaHeadquarters

1969Year Founded

IPOCompany Stage

Industrial & Manufacturing, Healthcare, Consumer GoodsIndustries

10,001+Employees

Risks

Increased competition from Roche and Abbott in AI-driven diagnostics.

Potential regulatory challenges in the EU for water quality sector.

Supply chain vulnerabilities affecting precision instruments sourcing.

Differentiation

Danaher's Danaher Business System drives continuous improvement and superior financial performance.

The acquisition of Cytiva enhances Danaher's capabilities in the biopharmaceutical sector.

Danaher's advanced purification technologies meet increasing demands for sustainable water management.

Upsides

Danaher's investment in AI-driven healthcare solutions boosts its diagnostics capabilities.

Cytiva acquisition expands Danaher's market share in the biopharmaceutical sector.

Point-of-care testing demand drives growth for Danaher's diagnostic tools and software.

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