IT Administration and DevOps Specialist at Workstream

Manila, Metro Manila, Philippines

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

HR Technology, SaaSIndustries

Requirements

2+ years of experience as an IT Specialist
2+ years of industry experience in DevOps
1+ years of experience working in Agile software engineering environments
Proficiency with IAM in cloud infrastructure
Proficiency with Git and GitHub workflows
Ability to utilize scripting to automate tasks such as testing, builds, installations, configurations, and file management
Availability for an early work schedule starting at 6:00 or 7:00 AM

Responsibilities

Manage and maintain the organization’s IT infrastructure, including servers, networks, and security systems
Monitor and troubleshoot hardware and software issues to minimize downtime and ensure quick resolutions
Administer and support desktops, laptops, mobile devices, and other end-user systems
Perform routine maintenance, including system updates, backups, and disaster recovery procedures
Maintain and update documentation for IT infrastructure, configurations, and procedures
Provide technical support across the organization, addressing IT-related inquiries and issues
Train employees on IT systems, applications, and security best practices
Deliver Tier 1 and Tier 2 problem identification, diagnosis, and resolution
Manage onboarding and offboarding of developers into the development environment (AWS Infrastructure) and release processes
Collaborate with development and operations teams to integrate security into the DevOps pipeline
Continuously monitor and optimize infrastructure costs, escalating when scaling or adjustments are needed
Track and improve system performance, identify bottlenecks, and implement optimizations for greater efficiency and scalability
Partner closely with development teams to ensure the availability, reliability, and security of production environments
Mentor and train engineers across the company, continually improving processes and practices
Implement and maintain a robust DevOps infrastructure, covering continuous integration, deployment, and delivery
Explore opportunities to enhance the value of the DevOps toolchain through research, automation, POCs, and team feedback
Stay updated on new AWS offerings and services
Help transform existing development processes into a continuous integration and delivery (CI/CD) model

Skills

Key technologies and capabilities for this role

DevOpsIT AdministrationSystem AdministrationServer ManagementNetwork ManagementSecurity SystemsTroubleshootingCloud Infrastructure

Questions & Answers

Common questions about this position

Is this position remote?

Yes, this is a permanently remote position.

What compensation and benefits are offered?

The role offers pay wired directly to your bank account, a $50 monthly stipend, an annual bonus, and flexible PTO. Employees also enjoy company time off during some major US holidays.

What skills and responsibilities are required for this role?

Key responsibilities include managing IT infrastructure like servers, networks, and security systems; providing technical support and training; handling DevOps tasks such as AWS onboarding, security integration, infrastructure optimization, and performance monitoring.

What is the company culture like?

The engineering team consists of passionate, driven individuals from top schools like Stanford, MIT, Google, and Harvard, focused on building innovative cloud solutions. The company emphasizes its values and seeks culture adds to the team.

What should I know about the work schedule and growth opportunities?

The position follows an early work schedule starting at 6:00 or 7:00 AM to align with global collaboration. It offers a career fast track for performers, internal mobility, and opportunities to grow with a high-growth Series B company.

Workstream

HR platform for hiring and onboarding

About Workstream

Workstream.us is a platform that helps businesses streamline their hiring and onboarding processes, particularly for hourly workers. It offers tools for applicant tracking, digital onboarding, payroll management, and employee engagement, all designed to attract and engage job candidates effectively. The platform uses artificial intelligence to automate HR tasks, allowing businesses to focus more on their employees. Workstream differentiates itself by providing a comprehensive suite of HR solutions tailored for hourly worker employment, with a subscription-based revenue model.

San Francisco, CaliforniaHeadquarters

2017Year Founded

$114.8MTotal Funding

SERIES_BCompany Stage

Enterprise Software, AI & Machine LearningIndustries

201-500Employees

Benefits

Medical, dental, & vision

Paid counseling sessions

Competitive market compensation

Generous stock

Flexible PTO

Paid parental leave

Professional development

Risks

Emerging HR tech startups may erode Workstream's market share.

AI-driven solutions face potential biases, leading to legal and reputational risks.

Economic downturns in the restaurant industry could impact Workstream's revenue.

Differentiation

Workstream offers a comprehensive HR platform tailored for the hourly workforce.

The platform integrates AI to automate and streamline HR tasks efficiently.

Workstream's multilingual AI chatbot enhances communication for diverse workforces.

Upsides

Growing demand for AI-driven HR solutions boosts Workstream's market potential.

Mobile-first HR solutions are increasingly popular among deskless and hourly workers.

Subscription-based model provides steady revenue and upselling opportunities.

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