[Remote] IT Account Manager (AU MSP, WFH) at Connectly

Philippines

Connectly Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Managed Services, Retail, Financial Services, Healthcare, Tourism, Cloud ComputingIndustries

Skills

Key technologies and capabilities for this role

Account ManagementManaged ServicesLicensingProposal CreationQuote CreationRetail MarketFinancial MarketHealthcare MarketTourism MarketCloud TechnologiesIaaSPaaSSaaSAWSAzureCloud MSPProduct WarrantiesCustomer Relationship ManagementCustomer RetentionCustomer SatisfactionAccount ForecastingContract Renewals

Questions & Answers

Common questions about this position

Is this position remote?

Yes, this is a fully remote position.

What is the work schedule for this role?

The schedule is Monday to Friday from 06:00 AM to 03:00 PM PHT.

What experience and skills are required for this role?

Candidates need 5 years working as an Account Manager in an MSP environment, along with an appreciation of Managed Services and Licensing pricing models, and demonstrable experience in creating proposals.

What is the salary or compensation for this position?

This information is not specified in the job description.

What makes a strong candidate for this Account Manager role?

A strong candidate has at least 5 years of Account Manager experience in an MSP environment, understands Managed Services and Licensing pricing, and can demonstrate experience creating proposals, with skills in customer relationship building and account growth.

Connectly

AI-powered marketing automation for e-commerce

About Connectly

Connectly.ai automates sales and marketing for e-commerce businesses through its AI-powered platform, Sofia AI. This platform integrates with popular e-commerce systems like Shopify and Vtex, allowing for automated, personalized conversations with customers across various channels. Connectly.ai stands out by significantly reducing time spent on administrative tasks and improving the sales closing process. The company's goal is to enhance efficiency and sales for e-commerce businesses.

San Francisco, CaliforniaHeadquarters
2020Year Founded
$33.7MTotal Funding
SERIES_BCompany Stage
Consumer Software, AI & Machine Learning, Consumer GoodsIndustries
51-200Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Unlimited Paid Time Off
Flexible Work Hours
Remote Work Options
Company Equity

Risks

Increased competition from Alibaba's AI initiatives could overshadow Connectly's offerings.
Reliance on Shopify and Vtex poses risks if they develop their own AI solutions.
Rapid AI advancements require Connectly to continuously innovate to stay competitive.

Differentiation

Connectly.ai automates sales and marketing for e-commerce with AI-powered Sofia AI platform.
The platform integrates seamlessly with Shopify and Vtex, enhancing user experience and sales.
Connectly.ai supports over 20 languages, including local slang, for personalized customer interactions.

Upsides

Connectly.ai raised $20 million in Series B funding led by Alibaba in 2023.
The platform's AI-driven personalization boosts conversion rates and customer satisfaction.
Connectly.ai's multilingual support enhances global customer engagement and market reach.

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