ITサービスマネジメントコンサルタント at DXC Technology

Tokyo, Japan

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

IT ServicesIndustries

Requirements

Strong analytical and problem-solving skills
Ability to logically approach and address issues
Experience with business processes (e.g., incident management) is beneficial, but not required
Excellent presentation and communication skills
Ability to learn and adapt to new technologies
English language skills are a plus, particularly for potential global team collaboration

Responsibilities

Analyze client IT service management situations and challenges
Propose effective service designs and improvements
Contribute to the value of client IT organizations
Collaborate with ITSM product teams on product implementation
Present findings and recommendations
Potentially participate in business expansion and client relationship development
Depending on experience and needs, may involve sourcing new talent and potentially participating in recruitment efforts

Skills

Key technologies and capabilities for this role

ITSMIncident ManagementService DesignProblem SolvingAnalytical SkillsPresentation SkillsCommunication SkillsBusiness Processes

Questions & Answers

Common questions about this position

What is the work arrangement for this position?

The position is hybrid.

What is the salary for this role?

Salary information not provided in the description.

What skills are required for this IT service management consultant role?

Required skills include strong analytical and problem-solving skills, ability to logically approach and address issues, excellent presentation and communication skills, and ability to learn and adapt to new technologies. Experience with business processes like incident management is beneficial but not required.

What is the company culture like at DXC Technology?

DXC Technology has a flat organizational structure, collaborative environment, and a focus on employee engagement, recognized as a GPTW for 4 consecutive years.

What benefits does DXC Technology offer?

Benefits include access to the latest technologies through global partner alliances, opportunities for training, and a supportive work environment.

DXC Technology

IT services for enterprise modernization and management

About DXC Technology

DXC Technology provides IT services to large enterprises, focusing on modernizing their critical systems and operations. The company uses the Enterprise Technology Stack to enhance IT infrastructure, optimize data architectures, and ensure security across various cloud environments, including public, private, and hybrid. DXC operates on a contractual basis, offering consulting, system integration, and managed services to help clients improve their IT operations. What sets DXC apart from competitors is its strong commitment to innovation, sustainability, and corporate responsibility, which has earned it recognition as one of the Most Responsible Companies. The goal of DXC Technology is to be a trusted partner for enterprises, helping them achieve scalable and secure IT solutions while promoting inclusion and diversity within its workforce.

McLean, VirginiaHeadquarters

2017Year Founded

$14.6MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

10,001+Employees

Risks

Emerging IT service providers offer cost-effective solutions, threatening DXC's market share.

Rapid technological changes may outpace DXC's innovation, risking service obsolescence.

Economic downturns could reduce IT spending, impacting DXC's long-term contract revenue.

Differentiation

DXC Technology is a Fortune 500 global IT services leader.

The company specializes in modernizing mission-critical systems for large enterprises.

DXC's Enterprise Technology Stack ensures security and scalability across cloud environments.

Upsides

DXC is recognized as a leader in the 2024 Magic Quadrant for Outsourced Digital Workplace Services.

The Quercus AI platform collaboration with Ferrovial and Microsoft enhances DXC's innovation capabilities.

DXC's role in transforming Italy's healthcare sector showcases its expertise in digital transformation.

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